Probably not again on this ship

Item: Norwegian Gem
Rating: 3.8
Author: billnikki

Norwegian Gem Cruise Review

billnikki

Contributor Level: Purser

56 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 40

Overall rating:

3.8 out of 5

7 Night Bermuda (Boston Roundtrip)

Sail date: June 14, 2024

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 9661

Traveled as: Couple

Reviewed: 4 months ago

Review summary

We wouldn’t go on this ship again. Embark from Boston, definitely would again.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Food was ok. Not like it’s been in the past.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Staff was ok. Not as friendly as we had in the past.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

It’s a small ship. The floor plan was confusing on 6 and 7.

Thumbs up

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Disembarkation

2 out of 5

Disembarkation was a hot mess. My Father-in-law needed a wheelchair but there was no information on where to get one or where people who needed assistance should go. We were stuck in a mass of people not moving and it took forever to find someone who could guide us to the Asian restaurant where we could get assistance.

10 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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mcfarlandael 4 months ago

Thanks for sharing. Our experience with the gem was similar.

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Gwbigdog 4 months ago

Thanks for sharing

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HeavySeas 4 months ago

Thanks for sharing your cruise experience

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Lounray 4 months ago

Thanks for sharing

Thumbs Up 1

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cruising2004 4 months ago

Sorry to hear of your disembarkation issues. Thank you for your review.

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24MyLuckyDragon 4 months ago

Sorry to hear things went downhill during disembarkation. Thanks for sharing & wishing happy cruising on your next voyage 🤩⚓️😎❣️‼️

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bubbles60 4 months ago

Sorry you had issues at the end of your trip. We have been on this ship before and had a great time.

Thumbs Up 1

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javawoody 4 months ago

Appreciate the feedback

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karlgrgurich 4 months ago

Sorry your disembarkation was a problem, Glad other parts were good tho

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