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Norwegian Gem Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.7 out of 5
Verified Review
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: April 05, 2024

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 8570

Traveled as: Couple

Reviewed: 2 months ago

Review summary

It was 12th cruise with NCL 2nd on Gem. We never had any problems or complaints. This time our room was changed from a picture window to obstructed window. When I asked if rates went down. Our room smelled like sewer they came back after 2 days fixed it then the smell came back. Took 2 days to fix a draw that was broken. Disembarkment was chaotic.

Embarkation

5 out of 5
poor

Ship experiences

Food and Dining

4 out of 5
Fine

Onboard Activities

4 out of 5
Thermal Spa

Entertainment

4 out of 5
Good

Children's Programs

no children

Service and Staff

4 out of 5
Great

Ship Quality

3 out of 5
Yes

Cabin / Stateroom

2 out of 5
Had sewer smell in bathroom, they fixed it and then smell came back a day or 2 later. Bed was to close to desk. Hard to get around.

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Disembarkation

2 out of 5
chaotic
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