Norwegian Gem Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.8 out of 5
Norwegian Gem

7 Night Eastern Caribbean (La Romana Roundtrip)

Sail date: August 29, 2021

Ship: Norwegian Gem

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Wonderful to be cruising again and can't wait for our next cruise


5 out of 5
Very well organized

Ship experiences

Food and Dining

4 out of 5
Buffet did theme nights and it seemed to be very well received. We did lunches there and breakfast after the first day. Cagney's was a disappointment to us and we should have said something to them that evening. I ordered a 3 ounce filet - medium rare and it arrived medium well even tho they repeat your order. My husband ordered a 5 ounce medium and received a steak that was less than medium rare. He ordered sides that were different than mine and we both received the sides that I ordered. He explained to them on 3 different occasions that the sides were incorrect and they said he would enjoy his sides. The waiter command of English was far below most staff on the ship. He finally received his side with our dessert. So neither of us could eat our steaks. I could not use my mushrooms. My onion rings were good and my husband had a dessert and coffee. We were both hungry so we went to the buffet and had something to eat. The Italian restaurant was excellent staff and delicious meal. First morning we went to Main restaurant and my husband had a very good breakfast. I ordered an omlette with spinach and cheese. the omlette was very small and overcooked (dry - looked like 2 eggs and the cheese and spinach were barely visable when I opened the omlette. I went to the buffet and ordered an omlette that was very well prepared with plenty of cheese and spinach

Maltings Whiskey Bar

5 out of 5

Our favorite place to stop for a drink and / or attend the tastings

Great Outdoors Bar

4 out of 5

Fun staff and great to relax and watch the water

Cagney's Steakhouse

2 out of 5

They need to review their staff and chefs

Bali Hai Bar And Grill

4 out of 5

Great Staff

Onboard Activities

5 out of 5
Very much enjoyed the games held in the atrium

Cigar Lounge

3 out of 5

My husband did not like the cigarette smokers in the cigar lounge


4 out of 5
All the music at the Pool and throughout the ship was excellent.

Service and Staff

5 out of 5
Very good. Our favorite was the senior bartender at the Whiskey Bar.

Ship Quality

5 out of 5
Always cleaning the ship

Cabin / Stateroom

5 out of 5
We were very pleased.

Ship tip


Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Harvest Caye, Belize

2 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5

Cozumel, Mexico

2 out of 5


4 out of 5
Very organized.
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