Wonderful cruise and destination. Awful ship.

Norwegian Gem Cruise Review to Bermuda

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall rating:

3.2 out of 5
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: August 30, 2019

Ship: Norwegian Gem

Cabin type: Inside

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Definitely a ship for older individuals. Take the Escape if traveling with children.


3 out of 5
Had us waiting in a stuffy side hall until we could get on the ship.

Ship experiences

Food and Dining

4 out of 5
Only ate at the buffets due to having a youngster that doesn't do well with waiting. Food was good but lacked in variety.

Onboard Activities

2 out of 5
Ship lacked in toddler friendly activities. One small room with toys for children under 3. Not well marked and only accessible by walking through kids pool area.

Children's Programs

1 out of 5
Guppies program needs a revamp.

Service and Staff

5 out of 5
Nothing but positive interactions with the staff. They were all excellent.

Ship Quality

2 out of 5
Not child friendly. Most common areas clean. Windows extremely dirty. Some areas of the ship were dirty and didn't look to have been cleaned all week.

Cabin / Stateroom

3 out of 5
Beds were hard and uncomfortable. We had 3 adults and a toddler in our cabin. Seemed to be a good use of space.

Ship tip

If you are travelling with little ones, be prepared to spend most of your time onboard finding your own ways to entertain your child.

Ports of call

Boston, Massachusetts

1 out of 5
Port facilities need a revamp.

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Gorgeous! Did not do an excursion, but toured on our own. Beautiful island!


3 out of 5
Waited in line for a long time before allowed to get off the ship. This, after waiting for a longer period of time indoors before being allowed to line up.
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