Not so GEM

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 28

Overall rating:

3 out of 5
Verified Review
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: September 16, 2017

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 10515

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Not a good value, didn't like Norwegian. We had a late departure, I paid for a mid ship cabin and was given a forward cabin. When I claimed this to the front desk the person was very polite and showed me another cabin, but my husband didn't want to go through the hassle of moving luggage. I was never offered a credit or another satisfaction.


2 out of 5
We had a 3 hours late departure from New York therefore we missed seeing New York during the day time.

Ship experiences

Food and Dining

3 out of 5
Menus were repeated and forget having a lobster dinner, not even when we went to Maine!!!

Onboard Activities

2 out of 5
Pool was small not appealing, not much to do in that ship


2 out of 5
Night show were nice but there were no poolside activities

Service and Staff

4 out of 5
Personnel was very polite and pleasant

Ship Quality

3 out of 5
Cleanliness was good, ship design not so much

Cabin / Stateroom

3 out of 5
Smaller than other cruises I've been

Ship tip

Pick another cruise line

Ports of call

New York, New York

3 out of 5
Bus tour on my own. Lot to see and do. Spend an extra day in NYC

Halifax, Nova Scotia

4 out of 5
Very cute. I took a taxi and went to Peggy Cove, Titanic Cemetery, Museums, the citadel and gardens

Saint John, New Brunswick

2 out of 5
I tried to see the the reversing currents when the bay o Fundy and the river meets. Took a boat trip on my own, but they don't tell you that it only occurs every few hours so I wasted my money. Must buy the excursion through the cruise tours, because they buy the time slot when it happens

Portland, Maine

3 out of 5
Went to Kennenbunkport it was pretty.

Boston, Massachusetts

3 out of 5
Visited Harvard and Salem. It was ok


4 out of 5
Very efficient
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