Bad start of trip

Item: Norwegian Gem
Rating: 3.9
Author: cburgio13

Norwegian Gem Cruise Review to Canada, New England, New York

cburgio13

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.9 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 09, 2017

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11516

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

WORST EXPERIACE GETTING ON SHIP DROPPED US OFF FAR AWAY FROM SHIP AND TOLD TO WALK WITH YOUR LUGGAGE AND ME BEING HANDCAPPED THEN HAD TO CARRY LUGGAGE INTO SHIP AND ROOMS

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

very nice

Ship tip

Get on board early

Thumbs up

Ports of call

New York, New York

4 out of 5

BUSY

Thumbs Up 0

Halifax, Nova Scotia

4 out of 5

Thumbs Up 0

Saint John, New Brunswick

3 out of 5

Bar Harbor, Maine

3 out of 5

HARD TO GET TO SHORE

Thumbs Up 0

Portland, Maine

3 out of 5

Disembarkation

3 out of 5

8 Comments

Cruisers4Lyfe 6 months ago

Thanks for sharing

Thumbs Up 0

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misssuzier 7 years ago

It seems like someone didn’t have you prepared for your trip ... the only time I have not been brought right to where the porters are is when I take a Bus to NY ... when I do that I am brought to the Port Authority and then it is a shot cab ride to the cruise terminal from there... I can only blame your TA and yourself because there are so many sources to find all this information out ?? For those who say hidden charges... again there are sites to educate yourself ... Spa services and some things like Bingo and Deal or No Deal are not included but you don’t have to play them ... And the same on all cruise lines .. no one forces anyone to make those purchases ... even excursions are optional as are drinks ... there are drink choices that are complimentary... same with dining .... way more than enough complimentary options ... and with the drink and dining promos you are covered with those things ... people do need to prepare ... there are private groups on social media ... some even start private pages for Your specific cruise ... all you have to do is ask and any person who has done a cruise will tell you anything you could possibly need to know

Thumbs Up 4

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Castiel 7 years ago

That doesn't happen. The porters take your bags because they have to x ray thrm before allowing them on the ship.

Thumbs Up 1

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rgbenning 7 years ago

Well said tkaye.

Thumbs Up 0

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Wickit1 7 years ago

Boarding the Norwegian Gem was one of the best experiences we had with them.

Thumbs Up 1

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tkaye 7 years ago

Why was the luggage not left with the luggage people on the curb? Did you tell the shuttle driver that you were handicapped and needed to be dropped off closer? I think the blame is being directed at the wrong folks for your horrible boarding experience.

Thumbs Up 5

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markcross 7 years ago

in S.F they take your bags right out of the car and you wont see them till you get to your cabin, you can rent mobilty scooters and have them delivered on board prior to your cruise, due diligence in your planning and asking everyone can make for the most incredible journeys

Thumbs Up 0

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twangster 7 years ago

So your entire cruise was defined by the taxi or shuttle driver who doesn't even work for the cruise line?

Thumbs Up 7

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Other reviews of this sailing

Awesome canada/New England trip

Stop with the selling!