Platinum?

Norwegian Gem Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: May 06, 2017

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11514

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I've been on the Gem before but it was very different this time. Usually there is someone asking if you'd like something to drink. Waitstaff was scares always needing to go get your own drinks at the bar.  Our Stewart Joel was very nice. All I can say is we did't feel as Platinum as we have before they restructured there rewards program. They didn't let there platinum members know that we wouldn't be going to Nassau for the day just 4hrs. This was because of the election in the Bahamas's for there new Prime Minister. I'm sure they new this a year in advance. They switched our day there out. Then on the last port day they canceled our beach day at Great Stirup Cay. The water looked like glass completely smooth not a ripple. We ended up at sea for 3 days instead of two. My husband and I feel that we have put our cruise eggs in the wrong basket. Platinum?

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Beautiful room

Ship tip

Book your trip very last minute because there better to those people then they're to there members. Someone we met on board booked on the Thursday before we left Saturday and they paid less and were given a penthouse suite. In all the years I've traveled with Norwegian I've never once been upgraded

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

2 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Nassau, Bahamas

2 out of 5
Was this review helpful? 8

1 Comment

LindaDrigant    7 years ago

We were on the same cruise and feel exactly the same. This was the most unfriendly crew we have ever encountered.

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