Should have went through Royal instead

Norwegian Gem Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: June 18, 2016
Ship: Norwegian Gem
Cabin Type: Oceanview
Cabin Number: 5552
Traveled As: Family (older children)
Reviewed: 1 year ago

I've sailed with Carnival in the past as well as Royal. both had Norwegian beat HANDS DOWN! I was completely appalled by the lack of professionalism and courtesy aboard the ship. Crewmen routinely pulled the "I have to speak to my supervisor about it" and the supervisor/management staff would not speak with us to address any problems even when we directly requested they do. If I wanted to deal with used car salesmen tactics and attitudes for 7 days, I could have done that in my hometown. My advice; go through a different Cruise line Royal and Carnival were both glorious and far less expensive.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin stewards were awesome! Only employees on the ship I can say that about. The rest ranged from mediocre at best to down right rude.

Ship Tip

cancel and get refund if not too late!

5 out of 5
Port was cancelled and bypassed. Crewmembers told us that happens about 9 out of ten times. I didn't independently verify that data, but I can't figure why they would tell me that if it wasn't true.
5 out of 5
Was this review helpful? 7

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