Norwegian Gem Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: June 18, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 8522
Traveled As: Couple
Reviewed: 1 year ago

This was my 4th cruise and the worst. I will never cruise Norwegian again.

My room was filthy there were stains on the bed sheets and furniture. The club that my wife and I went to every night played the same music every night mostly consisting of Latin music. Which we complained to the cruise director Alvin about. He promised he would get the DJ to play more of a variety of music and it never happened. When we attempted to contact Alvin again he refused to meet with us. At one point my wife went to a bar to get a drink and stood there for 20 minutes while the bar tenders served customers that came after her and never took her drink order/ I wish this site would allow me to upload the pictures of the filthy bed sheets and furniture in our room. And the ship never went to the private island that was advertised with the cruise (Stirrup Cay) and there is more.....................

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5
We did not use.

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Room was filthy, bed was 2 cots pushed together

Ship Tip

Call Carnival.

5 out of 5
Smiling because I was happy cruise was over
5 out of 5
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