NEVER AGAIN
Norwegian Gem Cruise Review to Caribbean - Bahamas
7 Night Bahamas & Florida (New York Roundtrip)
Sail date: June 18, 2016
Ship: Norwegian Gem
Cabin type: Balcony
Cabin number: 8522
Traveled as: Couple
Reviewed: 8 years ago
Review summary
This was my 4th cruise and the worst. I will never cruise Norwegian again.
My room was filthy there were stains on the bed sheets and furniture. The club that my wife and I went to every night played the same music every night mostly consisting of Latin music. Which we complained to the cruise director Alvin about. He promised he would get the DJ to play more of a variety of music and it never happened. When we attempted to contact Alvin again he refused to meet with us. At one point my wife went to a bar to get a drink and stood there for 20 minutes while the bar tenders served customers that came after her and never took her drink order/ I wish this site would allow me to upload the pictures of the filthy bed sheets and furniture in our room. And the ship never went to the private island that was advertised with the cruise (Stirrup Cay) and there is more.....................
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Call Carnival.
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas
8 Comments
jleslie48 8 years ago
last time I was on the Gem we got to our room and our mattress was saggy. We asked POLITELY our steward if there was anything that could be done. In less than a 1/2 hour we had a brand new bed, we saw them take it out of the shrink wrap.
If they did that for us I highly doubt something like changing the sheets would of been a big deal.
marroquin 8 years ago