Norwegian Gem Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

2-3 cruises


Helpful Vote

4 out of 5

Maintenance forced itinerary change that cancelled day at private island

Sail Date: May 14, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Suite

We received notice of itinerary change upon boarding that said we'd be in Nassau for an additional day instead of the expected day at their private island.  We were provided with $50 credit.  Seeing as I go on a cruise in order to go to places I've never been, I was disappointed with the minor credit.  I look at it as though if they just didn't leave NYC harbor and gave use $50 credit X 7 days, I've been ripped off.  We did enjoy the cruise and the food at the specialty restaurants was very good.  Could use a few more bartenders at the busier areas/times but overall a good job by the employees as they were accommodating.

Cabin / Stateroom
Enjoy the towel animals.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
New York, New York
Port Canaveral, Florida
Great Stirrup Cay (Cruiseline Private Island), Bahamas
It never happened, due to "maintenance" requiring two days in Nassau.
Nassau, Bahamas


Timely notification of itinerary change - my brother received email notification and I never did. The representative was not aware of the issue and I was kept on hold over :40 minutes by Norwegian to only be told of a $50 credit. Will likely go back to Royal Carribean for any future travel.

Was this review helpful? 1

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top