Norwegian Gem Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

4-6 cruises


Helpful Votes

5 out of 5


Sail Date: August 29, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

Overall great food, courteous service, great shows and great variety of things to do.  Two major critiques:  eliminate the Port Canaveral stop and spend 3 days in Bahamas.  Universal and Disneyworld too far away to fully enjoy.  Expedited ticket did no good.  Travel time ate up the day.  Even Coco beach people felt the day was a waste.

Your cigar room is not being maintained properly.  A classy environment that is not attended to. 1000's of $$ of cigars left to go stale due to lack of proper humidification.  Ash trays left filthy and ashes left all ocer furniture. Cigar clib should be limited ti Cigar smoking only.  Cigar smokers are there to enjoy a great smoke.  Cigarette smokers are feeding a habit.  All cigars other than tube cigars were stale.  If you can't maintain the humidification, just offer tube cigars.  And keep the place clean and some service too.  What a disgrace.


Cabin / Stateroom
Well maintained courteous service
Embarkation and Disembarkation
Horrible horrible long lines for embarkation. Need more clearance stations and more fully trained agents. Disembarkation more orderly.
Ship Quality
Destinations and Excursions
Eliminate Florida stop due to reasons stated above. Give your customers 3 days in Bahamas.
Onboard Activities
Service and Staff
Food and Dining


If NCL continues the Orlando stop, don't bother going to Disneyworld or Universal due to lack of time to enjoy.

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