Norwegian Gem Cruise Review to Caribbean - Bahamas

Purser

Experience
4-6 cruises

Review
1

Helpful Votes
3

3 out of 5

Norwegian Gem...

Sail Date: June 13, 2015

Reviewed: 1 year ago

Traveled As: Family w/young children

Room Type: Oceanview

Hello, This was my first time cruising with Norwegian First I have to say that for a family with kids the nick team and the characters where the highlights of the entire vacation there is not enough I can say about them Jasmine knew my kids by there names since day one they are amazing so friendly and even when they were not working they stop to say hello to us. The entertainment dancers are also amazing my 4 year old daughter had never been to a show like that so I didn't know if she was going to seat there and watch the show I was so surprise she did and where we were able to see the dancers around the ship she was so happy they loved my daughter and my daughter really like them too.... Now in regards to my experience with the cruise The food in the garden Café was the same both at sea days it was really hard to feed my kids lets say they eat hot dogs for 4 days at the restaurants there was not much choices but pizza and chicken fingers. The 12.99 per day per person I think is too much we had a budget when we came in the trip and ended up spending more than plan. We had the ultimate dining package we went to the Brazilian restaurant and they charges for the meal later on was void the waiter at the restaurant was not paying attention I think he had too many tables it took him about 25 minutes to brings us dessert. The housing keeping staff always very friendly but u felt they could done a better job the bed skirt was never put on right the bed sheets always had lumps on it never smooth. we went to the sushi restaurant and since we had the dinning package we though all the specialty restaurant was included but we were charge for Sushi I mean Come on you can go the sushi restaurant eat everything else at no charge but have to pay for sushi. Also they did a Pajama party for the kids with the nick characters it was 20 dollars per person including my 2 year old this was not right they told me that they were charging because breakfast was included when we got there was no cereal no milk and no bacon for the kids I had to ask someone to bring me cereal for my kids. not acceptable. I would of given them 5 star but there was a lot of stuff here that I didn't like...

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions


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