I completed this got a phone call then called back no response

Norwegian Gem Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: May 10, 2014
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9128
Traveled As: Couple
Reviewed: 3 years ago

I completed the surgery it was horrible the room wasn't ready the agent never told cruise line I walked into a dirty room broken phone food on floor due to ncl stating they were told my room was empty when I already had my room my number an agent called me I called back 4 days ago and no one called back unprofessional 

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Horrible dirty state steward was very nice and cleaned it when he found out I was occupied by

Ship Tip

Na

3 out of 5
3 out of 5
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