I completed this got a phone call then called back no response

Norwegian Gem Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

1 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: May 10, 2014

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9128

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I completed the surgery it was horrible the room wasn't ready the agent never told cruise line I walked into a dirty room broken phone food on floor due to ncl stating they were told my room was empty when I already had my room my number an agent called me I called back 4 days ago and no one called back unprofessional 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Horrible dirty state steward was very nice and cleaned it when he found out I was occupied by

Ship tip

Na

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Nassau, Bahamas

3 out of 5
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