Norwegian Gem Cruise Review to Bermuda

Deck Hand

1 cruise (first)


Helpful Votes

4 out of 5

Our FIrst Cruise

Sail Date: July 03, 2011

Reviewed: 5 years ago

Traveled As: Family w/older children

Room Type: Balcony

This was my family's first cruise. After adapting to being on a cruise ship and navigating our way around, we begain to explore and try out all of the amenities. We attended all the shows, exercised in the fitness center, tried out the pool, decorated cupcakes, learned to make towel animals and much more. There was something for everyone to do. We enjoyed our floating hotel while docked at King's Wharf, Bermuda. Everything we wanted to do and transportation was convenient. Walked right off the ship and bought bus/ferry passes and explored. Had read some reviews about the wait staff not being friendly. This proved to be untrue. Everyone we dealt with was helpful and friendly. The cleaning staff was excellent. Couldn't do more for us. The food was good and there was way too much of it. We didn't go to any of the specialty restaurants because there was a large selection available at all the other restaurants. Wait time for seating was minimal. Overall an enjoyable vacation.

Pros: Everything in one place.

Cons: Two and 1/2 days of rough seas.

Recommends Norwegian Gem? Yes!

Service and Staff
My husband broke a wine glass in the bathroom sink and housekeeping came in a timely manner and cleaned up the broken glass. Early in the morning my son and I stopped at the Garden Cafe for OJ before going to the fitness center. When I asked one of the wait staff what to do with the empty glasses, I was told to put the glass wherever I wanted. Being raised to pick up after myself, this was hard to do. The staff member told us "We are here to serve you." and they did.
Expected "theme park" type entertainment and was pleasantly surprised by the quality and variety of entertainment. Shows were very enjoyable.
Children's Programs
Ship Quality
Food and Dining
Cabin / Stateroom
Rooms were small. We had two balcony staterooms for six people. Quickly got used to manuevering around each other.
King's Wharf, Bermuda
My husband, a history buff, spent 4 hours at the Royal Dockyard museum and didn't see all of it. The kids and I went to the beach. We travelled by pink buses to Hamilton and then onto St. George's where we saw a reenactment of a public dunking at the wharf. There was something for everyone to do. Bermuda is beautiful and the people were extremely friendly.

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