Great Cruise, not happy with

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

4.5 out of 5
Verified Review
Norwegian Escape

7 Night Caribbean: Great Stirrup Cay & Dominican Republic (Port Canaveral Roundtrip)

Sail date: January 21, 2023

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9144

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Bad News First: when making our reservation more that 6 months in advance, Cheap Cruises rep told us we could apply our CruiseNext credit later. NOT TRUE! If booking through a travel agent, you can only use a CruiseNext credit when reserving your Cruise. Cheap Cruises refused to own up to their mistake. So,, we paid $500 more for our Cruise than we should have. And then, while talking to a Cheap Cruises rep during this cruise about a future cruise (don't ask me why my wife called them), a different rep said the same thing! Do they really not know or is it a concerted effort to prevent people from using their CruiseNext deposit credits?! We are not going back to Cheap Cruises again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Puerto Plata, Dominican Republic

4 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Tortola, British Virgin Islands

4 out of 5

Disembarkation

4 out of 5
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