Food was adequate

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 4

Overall rating:

3 out of 5
Norwegian Escape

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 11, 2020

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 11896

Traveled as: Couple

Reviewed: 8 months ago

Review summary

Not sure if we will continue with Norwegian. Food was a big letdown. Entertainment could have been better.

Embarkation

4 out of 5
Went very smoothly

Ship experiences

Food and Dining

1 out of 5
Lots of things are no longer available in the main complimentary dining rooms: Prime rib, shrimp, lobster, any steak other than sirloin (not the best cut) and New York (not the best cut), baked Alaska, shrimp or chicken added to Cesar salad, etc. Mostly fish and chicken dishes.

O'Sheehan's Bar and Grill

5 out of 5

Liked the made to order omelets without all the crowds in the buffet. Nice relaxed dining.

Garden Cafe

4 out of 5

Enjoyed the made to order omelets. Food choices were adequate.

Onboard Activities

3 out of 5

Entertainment

2 out of 5
Missed things like the Million Dollar Quartet. Some shows, the audience started to leave after the first few minutes.

Service and Staff

2 out of 5
Had an issue with guest services when both the room keys would not work. It was late, and they wanted us to come down to have them redone. Asked to have someone come up to unlock the cabin and we would take care of it in the morning. They said they would try, but wouldn't guarantee it. Waited almost 30 minutes. Called a third time, and asked for Hotel Supervisor, and they wanted to know why, and we again explained the problem. Someone came up within in a few minutes. The room steward and dining room staff were excellent. No survey was sent out.

Ship Quality

3 out of 5
Would have been nice to have an adult's only area.

Cabin / Stateroom

5 out of 5
Was very comfortable. Enjoyed the couch and coffee maker. Balcony had two chairs, table, and lounge. Was a bump out.

Ports of call

Miami, Florida

3 out of 5
Traffic to and from port was long with lots of waiting.

Cozumel, Mexico

4 out of 5
Just got off to walk the area.

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Harvest Caye, Belize

4 out of 5
Nice to have the private island for the day. Did not have complimentary food as some of the other private islands have.

Costa Maya (Mahahual), Mexico

2 out of 5
Too many ships into too small an area. Did not get off the ship.

Disembarkation

5 out of 5
Face recognition was fairly quick onboard ship, and out and off the ship
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