Best Service Ever

Item: Norwegian Escape
Rating: 4.4
Author: MHooston

Norwegian Escape Cruise Review to Caribbean - Western

MHooston

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 106

Overall rating:

4.4 out of 5

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 04, 2020

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 11912

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

We have tried multiple cruise lines. This has been our best experience yet.

Embarkation

5 out of 5

Because we were in the Haven, we were escorted to the front of the line and waited for only a few minutes in a lounge prior to boarding the ship.

Ship experiences

Food and Dining

5 out of 5

Every meal we had was amazing. We had breakfast and lunch in the Haven each day. We had dinner in the Haven most nights. We also went to Le Bistro and Teppanyaki one night, and they were both wonderful. The lamb and escargot at Le Bistro were some of the best I have ever had even having been to France multiple times

Onboard Activities

5 out of 5

We spent a lot of time in the Haven pool area. It was impeccably clean, the service was excellent, and the other passengers were so great to meet.

Entertainment

5 out of 5

Children's Programs

5 out of 5

Guppies nursery is both professional and warm. Our two and a half year old doesn't have much experience with this type of childcare, and we were concerned she wouldn't enjoy it, but she loved every minute of it and asked to go back.

Service and Staff

5 out of 5

From the concierge to the waiters to the room stewards, we were so thankful to have been around such amazing people and get to know them. We actually felt like we were leaving family when we disembarked.

Ship Quality

5 out of 5

Everything on this ship is clean and in perfect condition.

Cabin / Stateroom

5 out of 5

This room is beautiful and well designed. Perfect for our family of three. The balcony is huge. Our daughter loved the enormous bathtub, and we loved the awesome shower. Both had a beautiful view out of the window.