Probably won't do Norwegian again, primarily due to service.
Embarkation
1 out of 5
Ugly! out check-in time was 12 noon but we stood in line for almost 2 hours. We discovered that all the agents went on break at noon, so we are not sure whay they scheduled us at noon.
Ship experiences
Food and Dining
5 out of 5
Food was amazing, especially the specialty restaurants. Even the buffet was excellent.
Onboard Activities
1 out of 5
Too cold to enjoy the pools and there were only two hot tubs which were always full.
Entertainment
4 out of 5
Shows were great but very hard to get a reservation
Service and Staff
1 out of 5
Service in the lounges was non-existent. Only one server per lounge, overworked and rude. We figured out after day 2 that you needed to order at the bar if you planned on having a drink.
Ship Quality
4 out of 5
Loved the ship, the rooms and the common areas
Cabin / Stateroom
5 out of 5
Cabin was great, Dennis took great care of us. we were disappointed that they would not open the balcony screen between our friends and our stateroom. They gave a BS answer on safety. We sail with Royal Carribean, Carnival and MSC and never have a problem getting someone to open the balcony screen.
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