Did not receive warning that ship would be 9 hours late and did not receive Platinum benefits when boarding. Waited in long line at guest services to get perks

Item: Norwegian Escape
Rating: 3.6
Author: lambertjohnnie1

Norwegian Escape Cruise Review to Canada, New England, New York

lambertjohnnie1

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 65

Overall rating:

3.6 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 08, 2019

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 14144

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I made a complaint and nobody has acknowledged my email to Norwegian.

Embarkation

1 out of 5

Extremely bad

Ship experiences

Food and Dining

3 out of 5

good

Onboard Activities

4 out of 5

Sleep

Entertainment

2 out of 5

Boring

Children's Programs

5 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Cabin 14144 is a balcony cabin.

Ports of call

New York, New York

4 out of 5

Bar Harbor, Maine

4 out of 5

Portland, Maine

2 out of 5

Halifax, Nova Scotia

5 out of 5

Saint John, New Brunswick

3 out of 5

Disembarkation

5 out of 5

1 Comment

Cruisers4Lyfe 5 months ago

Thanks for sharing

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Other reviews of this sailing

Nothing Like the North East!

Overall services dropped noticeably

Norwegian could have done better