Less than impressed

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

3 out of 5
Norwegian Escape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: June 03, 2017

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9188

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

Beautiful ship and that is about it. Due to the size of the ship, you must book majority of entertainment days prior. No daily, lets go to the (theater) show tonight...Then the daily entertainment like, "deal or no deal" and other little games were held in the Atrium that COULD NOT handle the crowd who wanted to properly view and play. Constant problems with the TV in the room, to include purchased movies stopping and having to restart the movie (and call guest services for credit- for restarting). Lacking in "needed items" in the gift shop and the prices exceed 4 times a normal price. Gift shops were impersonal and lacking "draw appeal". Food on the buffet was scattered about, some salad here and the rest of items for salads over here.... Go to full service dining for "hot food, good service"  Daily handout in the room often had errors.  The pub (24/7) WAS NOT that.  Often waited in line for it to "open" so watch the daily hand out, it had the times also printed though typically 15 mins off.  So many people that a handicap person could easily be pushed/shoved by inconsiderate passengers.  PS, nice size casino, but no electronic table games for handicap person to play comfortably (like roulette, which allows 8 people to play with out manually having to place chips for every play). ALSO, VERY POOR SERVICE at PORT OF MIAMI FOR handicapped people needing a wheelchair. We could not get one UNTIL we stood in line 30 mins to get into the building (policy of Port of Miami). Very hard on my Parkinson husband who had problem with only short term walking abilities.  Was told by NCL booking agent "just request one when you get to port".

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
OK, friendly. Left same wine glass in cabin for 3 days... otherwise very nice man.

Ship tip

Don't trust all info on daily handout is correct. Plan entertainment ahead of time.

Ports of call

Miami, Florida

1 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Tortola, British Virgin Islands

2 out of 5

Nassau, Bahamas

2 out of 5
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