Best vacation ever!

Everything was amazing during the entire trip from check in at the port of miami to the disembarkation process which is so organized. At the terminal they serve complimentary coffee, water, and juice while u wait, which was about 30 minutes. We registered the kids at the Splash Academy as soon as we boarded , which is very convenient,  the kids love the splash academy they do all types of themed activities with them , face painting, circus games, pirate day, Hollywood stars, balloon puppets,  etc. We ate at the garden cafe buffet breakfast everyday and always found tables , and we were a party of 10! You just have to look, don't be lazy! They have all types of food and different themes, asian, infian, seafood,,etc. And there are servers walking around the garden cafe taking your DRINK ORDERS as well!  There is soft serve ice cream cone machines all day and night! And hard ice cream with toppings which you may request as well. We ate at all the complimentary restaurants Manhattan, taste, o'sheehans, and Savor.  They were awesome! Yes it takes about 2 hours from start to finish, but for a group of 10 including 3 kids and drinks and 3 course meals,,I would say that's excellent!  Everyone was so friendly, there was even a wine expert who comes to the table and pairs your wine with the food. The manager at Savor came over to check if everything was ok, he even ordered dessert for the kids. On my birthday they brought a cake and sang happy birthday!  Service was exceptional everywhere we went.at the pool we never had a problem finding chairs for all of us! And we never got up early to save chairs btw. We always went out around 10am and found lounge chairs in the pool area, and bartenders going around the entire pool area.. we spent most times in the jacuzzi and they would come and take our drink orders there and keep refilling them as well. And this was with the ultimate beverage package!  Drinks were strong, there was every kind of liquor and they even suggested different drinks.there is a jacuzzi for kids and adults and another for adults only. And the main pool is for adults only until 5pm, but there is also a kids pool next to their splash area.  The water slides are awesome,  the requirements for the aquaracer and yellow slide is 40 inches and 2 people can go down at the same time, for the aqua loop slides it's 48 inches and 99 lbs minimum and 300 lbs maximum.  The aqua loop drop down slides were open every day from 10am to 6pm. There are also 2 Jacuzzis and the grotto in spice h2o which is mostly  empty in the evenings.  The sail away parties are the best, the cruise director comes out and dances with the crew and it's so fun! Our room steward was amazing.  He would put chocolates on the bed, have ice in the bucket everyday, restock everything,  and even tucked my daughter's teddy bear in her bunk bed. He even greeted us by name each time we were in the hallway.  2 of the bartenders at the pool bar were from the Epic and recognized my husband, ,even after a year! The ropes course is so thrilling and scary but fun to do, I actually walked the plank and did the zipline. We love every part of this ship, from the skyline bar,o'sheehans wings, the video arcade, food republic, the waterfront, district Brewhouse to the selfie camera stations! Lol. Our cabin was an interior for 4 people, but we only went to change for dinner and sleep, so the rest of the day we were outside,discovering and enjoying the ship. I seriously don't understand any of the negative reviews on here at all. It's a gorgeous ship with excellent food, entertainment and service.  The only ones who got a welcome back to the ship at every port were us! They had fresh beach towels, little cold washcloths with scented oil, ice water, juice and music and dancing of course waiting for us ! Oh, and at the garden cafe for breakfast as we entered, they sang and clapped and played a little guitar....it was the best "good morning" happy happy we could've ever gotten! We are Norwegians for life, as we love feeling free to dine where we please, when we want, dressed how we want! It's our vacation, and we made the most of it. Love the Escape! Sad to leave and miss it already. .