AVOID NCL and especially ESCAPE at all costs!

Norwegian Escape Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: December 26, 2015
Ship: Norwegian Escape
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 1 year ago

An ill designed ship, GROSSLY OVERCROUDED. The space is so scarce for the stupid amount of people on board, that I personally witnessed several fights - yes actual fist fights - because there is no room to move about. One of the WORST EXPERIENCES ON BOARD ANY SHIP I HAVE EVER HAD. People were constantly edgy because you have to push and shove to get food, drinks. The music at the pool is soooooo loud, that I bet it is OUT OF the LEGAL LIMIT DECIBEL REGULATION. RELAX??? FORGET IT. The service in the LIBRARY is ridiculous. First, the library is a small room….uncomfortable, and you can only check out books from 9 to 11 AM!! The rules are absurd. The lines to complain at the front desk were 1 hour long! Imagine the dissatisfaction of how many people! Truly despicable. TRAVEL AGENCIES BEWARE! Not only will I NEVER USE NCL, I will never deal with the stupid travel agent that "recommended" this line and this ship to us. I cannot give you enough excuses to avoid this cruise line. The "ESCAPE" was perhaps the company's most recent attempt to pack people like animals into a squeezing cage. To top it all off, NCL MUST BE IN REALLY DEAR FINANCIAL TROUBLE WHERE YOU ARE AUTOMATICALLY CHARGED FOR SERVICE FOR EVERYTHING. That is, since THEY KNOW FULL WELL that their service is DESPICABLE, they charge you weather or not you want to tip the waiters/waitresses, because there are SOOOO many people and so few crew. A HORRIBLE SERVICE EXPERIENCE. HORRIBLE!!!! 

Food and Dining

1 out of 5
A complete HOAX. They fool you (and charge you) for "specialty" restaurants you cannot attend because there are fully booked - not because they are good, but because the ship is ill-designed for that many people.

Onboard Activities

1 out of 5
Way too many people for the small recreation areas. Chaos in EVERY SINGLE FACILITY

Entertainment

1 out of 5
Poor quality, boring shows.

Children's Programs

1 out of 5
Overcrowded pools. Overcrowded and small, claustrophobic spaces for way too many people. The engineers and company officials must have done this on purpose and they are ill intended and mean.

Service and Staff

1 out of 5

Ship Quality

1 out of 5
Never seen such over-crowded quarters. Against all rules of relaxation. IT WAS STRESSING!!!!

Cabin / Stateroom

3 out of 5
1 out of 5
1 out of 5
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