Norwegian Escape Cruise Reviews - Questions and Answers
109 Norwegian Escape traveler questions & answers
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Q: I'm looking to book post cruise hotels how many days before can you book. it's very frustrating when I call ncl. I do not get a constant answer
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A: Book on your own, you can do whatever you want. No need to go through the cruise line.
Answered by Jerrec on April 11, 2023
A: I really don't see any value in booking flights through any cruise company. Reading the fine print; they book the latest possible flights. Nothing is direct fly; expect layovers, worse seats on the aircraft. In the future, do yourself a favour, fly i... n one/two days before hand, booking on your own of course, and also book your own hotel. As for flights back home; we book our flights for mid afternoon which gives us plenty of time to get off the ship and get to the airport.See More
Answered by ASYoung on April 12, 2023
A: just because you have NCL air, you do not need to book hotel with them. Supposedly their rates will include transportation to hotel and pier. I have done NCL air 3 times and never booked hotel with them
Answered by DACruiser57 on April 12, 2023
A: Why do you need to book through the cruise line? Book whatever you want.
Answered by jpmato16 on April 12, 2023
Q: where do you book the entertainment, it's been a while since I been on ncl, is it guest service or directly at the venue?
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A: I have seen the correct answers so far posted….I wanted to add just a little more as I was a first time cruiser as of January. Once you get on the boat, their are touch screens near the stairs all over the boat. You won’t be getting into your room ri... ght away, so this is your quickest location to start booking. Book as much as you can, it will show up on your APP for scheduled events. I also showed up to several events as a walk up and was never turned away. One more thing, there is another option for communicating on the boat, it’s a $10 fee for the whole cruise. You can message people in the boat and even call those people that are using the service. Each person is $10….you won’t have to blow through your 150 mins of “free” Wi-FiSee More
Answered by JimandTay on March 23, 2023
A: You can make reservations from your cabin TV, or from touchscreens located in most of the elevator lobbies. They also have a box office at the theater, but the other options are best as shows can fill up quickly.
Answered by Jerrec on March 22, 2023
A: I just got off the Encore and it seems they are moving to having folks book entertainment in the box office on the first day. The kiosk was full so we went to box office and got all shows we wanted. This way, they stop folks from signing up for... the same show twiceSee More
Answered by nclcruzr on March 24, 2023
A: Some shows are almost full, so it's better to book in advance before sailing. You can do it on the app or the website under explore and plan entertainment. Website gives you more choices than the app. You can also book it on the touchscreen located n... ear the elevators close to guest services and a few decks above. Same with specialty dining.See More
Answered by Wanderer4life on March 24, 2023
A: It’s on NCL app under manage booking then entertainment.
Answered by woody20 on March 22, 2023
A: There are menus you can review and pick what you want….but nothing was really over $15 AND you can get two drinks each time you walk up to the bar. Try two different drink….be specific about your liquor brand as others have said, quality matters when... you have a few by the poolSee More
Answered by JimandTay on March 23, 2023
A: Yes. As long as they are less than $15 for the basic package.
Answered by Jerrec on March 18, 2023
A: I agree with Jerrec as long as the drink is $15 or under, it is included in the free at sea.
Answered by MandyLC on March 18, 2023
A: As they said they are included but the caveat is depending what type of alcohol you ask for. If you do buy the package remember to request the type of alcohol you want otherwise they’ll give you the “well” option. This link should be more comprehensi... ve for you: https://www.ncl.com/sites/default/files/Beverage_Packages_01232023.pdfSee More
Answered by LoFu on March 18, 2023
Q: Does anyone have pictures of the forward facing ocean view cabins on Deck 12? If so, I’d love to see them!! Thanks in advance for sharing! 😊
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Answer QuestionA: A friend went on a cruise and said on port days, they were able to get a day pass at least to try the thermal spa suite.
Answered by BiddySue711 on March 10, 2023
A: If you download the NCL app they have a great chat feature then you get all the information straight from them. But for this one you need to call to find out if they have availability if they do you can book it. For this request, you would need to co... ntact the reservations department, you may reach them at 1-800-327-7030. They are open Monday – Friday 8am – 12am EST and Saturday and Sunday 9am – 9pm EST.See More
Answered by LoFu on March 10, 2023
A: Thermal Spa Day passes can only be purchased on board ship.The Thermal Spa is capacity controlled. Spa Cabin passengers have first priority followed by those who have pre-booked a weekly Thermal Spa pass. Day passes may not be available for your crui... se.See More
Answered by RogueWaveRider on March 10, 2023
Q: for those who take a CPAP machine, this will be my aunt's first cruise and I see on website she needs to bring a unopened gallon water for it, can it be in her checked luggage going on ship or does she need it in her carryon
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A: You can actually fill out a special needs form on the NCL website and they will give you distilled water for the CPAP. At least I did this in December 2022
Answered by Soon2bfitmomto6 on March 6, 2023
A: Go on ncl.com fill out the special needs form. It’s a pdf. send it in 2 weeks before your departure date. They will provide distilled water at no charge.
Answered by NCLARRY on March 6, 2023
A: I’ve heard you may need to use their cups to then fill your water bottle. Also if you’re a coffee drinker don’t forget to bring a thermos because I’ve heard their cups are smaller and the buffet lines to get coffee/water can be long
Answered by LoFu on March 3, 2023
A: Yes. We just took our bottle to the buffet line and filled it with ice and water there.
Answered by Gammi6 on March 3, 2023
A: The NCL app has a great “chat” that works well and you get answers straight from NCL. They told me unfortunately they don’t have the cost and you won’t know until you get on the ship to book. Hopefully you get a ballpark of what others have paid rece... ntly…See More
Answered by LoFu on March 1, 2023
Q: We’ll be on the Escape in September. Does anyone know if the Choir of Man is still scheduled?
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Answer QuestionA: Children 12 and under can order from the children’s menu in specialty restaurants at no extra charge. Standard kids’ fare. Burgers, pasta, pizza, etc.
Answered by jpmato16 on February 23, 2023
A: unfortunately no, if you want them to go you would have to pay.
Answered by Paris87541 on February 23, 2023
A: The NCL app has a chat line that works very well. They are able to answer all your questions and then you know the answer comes directly from them.
Answered by LoFu on February 25, 2023
Q: What time will I be allowed to board the ship? Also is the priority boarding package also included disembarkation?
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A: You can call or use the chat to hear directly from NCL, but from what I was told yes you get special tags for disembarkation. You get in a shorter line to get on but not positive if it allows for boarding early or anytime you want. You also get free... breakfast room service each day. If you can carry your own bags off and don’t want room service the $180 may not really pay for itself though…See More
Answered by LoFu on February 21, 2023
Q: please let me know I'm on the escape I'm on deck 15. next to the elevator and under sun deck will be extremely noisy
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A: we were recently on the Encore under the sun deck. lots of late night/early morning noise as deck chairs are moved and cleaning is taking place. I'd move down one deck if given the opportunity....or take ear plugs. Good luck. Don't wait to ask to be... moved, get on it as soon as you're able as others may also be looking to relocateSee More
Answered by ASYoung on February 9, 2023
A: its a spa cabin I was told only place on ship they have it
Answered by hunnypi32 on February 10, 2023
A: thanks but that deck is spa suite no other place to go. I was told
Answered by hunnypi32 on February 10, 2023
A: mine is under deck too I'm wondering the same thing can't get answers
Answered by hunnypi32 on January 26, 2023
A: You are very close to it go in the morning and enjoy it
Answered by bermudanj on January 26, 2023
Q: My partner and I sail on January 28th. He must have a fan to sleep. Are fans available on board or should we bring a travel one?
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A: they do not supply bring your own travel one.
Answered by lineage84 on January 21, 2023
A: I found one on Amazon that actually collapses down to fit in your purse. it extends midway or fully upright like a regular fan. price wasn't bad either. my fiance is the same way..needs a fan to sleep.
Answered by SuzDan on January 22, 2023
A: I asked our room steward for one when our cabin was ready. She brought us one. You might call and put in a request for one.
Answered by tltcajun on January 20, 2023
Q: We have the ultimate drink package, and I am wondering if that includes bottled water? The terms say no, but in the description, it said it included a case of water. Is anyone able to confirm?
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A: Yes , it started the January 1, 2023. They are super to put a case of water in room if you have drink package. That’s what I understand.
Answered by woody20 on January 2, 2023
A: I have the drink package and it says it come with 6 1 liter box water.
Answered by treavis1 on January 4, 2023
A: Starting January 2023 the drink package now includes boxed water.
Answered by BLMARYANOVSKY on January 4, 2023
A: I don’t think that bottles are available, but you do get 4 cartons of water to keep in your cabin. Fact check me on it, but I believe I read that. Not sure if it applies to the ultimate package or not.
Answered by NGPedicone on January 2, 2023
Q: Has anyone stayed on Deck 8? I am curious if it is loud with the restaurants, etc directly below? Thank you!
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A: We stayed on deck 9 in a large balcony cabin a couple of weeks ago. We did not hear any noise at all.
Answered by Gammi6 on December 30, 2022
A: We’ve stayed on deck 8 extended balcony several times and loved it. You can’t hear a thing. I loved being close to everything.
Answered by jodiward on December 31, 2022
A: Should say Deck 9. Had anyone stayed on deck 9 and was it loud in their room with the restaurants below?
Answered by tcme on December 30, 2022
Q: I have cruise ncl in past and just cruise with celebrity, and celebrity app allows you to text each other on ship, does ncl have something like that.
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A: We found using their app wasn’t worth it and there was no way to get notifications when you received a message. However if you have iPhones and are on airplane mode, most of the time iMessage worked. Not always, but often. That’s what we used.
Answered by Renee6870 on January 17, 2023
A: i mean free, like to be able to text your family and friends on the ship
Answered by Paris87541 on December 18, 2022
A: I just came back from cruising on the Escape in the Caribbean, and sometimes I was able to text but not consistently. I just use my regular texting, not the app. Weirdly it seem to work better using my Apple Watch versus my iPhone.
Answered by Finnabair on December 20, 2022
A: per ncl website it is 9.95 per device.
Answered by jmiller75 on December 18, 2022
Q: Where do you make reservations for specialty restaurants and shows once you are on board?
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A: there are tv screens at the top of the staircase on each floor. You can book there using your key card. You can also book entertainment at the box office, which is usually at the entrance to the theater, and book restaurants at the restaurant. Enjoy!
Answered by caribbeanxl0ve on December 17, 2022
A: If you go into the app and go to the dining section, you can actually book the specialty restaurants before you even leave on the cruise. I’ve already booked my specialty dining for my upcoming cruise on Epic. Otherwise, you can do it on board at the... restaurant, at the kiosks, in the app, or in the TV in your state room.See More
Answered by Finnabair on December 20, 2022
A: There are kiosks on the walls throughout the ship.
Answered by BLMARYANOVSKY on December 17, 2022
A: through the app if you have it. pretty sure you can book from the tv in your room as well.
Answered by ASYoung on December 18, 2022
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