Worst cruise experience ever

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 2

Overall rating:

2.5 out of 5
Norwegian Epic

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: January 07, 2024

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 8000

Traveled as: Singles/Friends

Reviewed: 4 months ago

Review summary

A disaster from the moment we were onboard. The shoreside staff were rude. We had to contact guest services repeatedly for issues without receiving any resolution. And most importantly, the staff are clueless about cross contamination for preparing meals that are safe for guests with previously declared allergies.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5
Repeatedly informed wait staff of food allergies and multiple times were asked ‘what’s the worst that could happen?’

Onboard Activities

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Falmouth, Jamaica

2 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

5 out of 5

Traveler Photos

Was this review helpful? 2

6 Comments

Other reviews of this sailing