Epic Failure

Item: Norwegian Epic
Rating: 2.6
Author: Thanach

Norwegian Epic Cruise Review to Caribbean - Western

Thanach

Contributor Level: Purser

37 Days Till Next Cruise

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 10

Overall rating:

2.6 out of 5

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: December 22, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We decided to give Norwegian a try, after trying, we see why they have to offer so much stuff "Free at Sea" it's the only way to get people on their overcrowded, poorly staffed, stocked, and designed ships! Overall, we will probably never take another Norwegian cruise!

Embarkation

2 out of 5

Exceptionally long security lines, disorganized chaos

Ship experiences

Food and Dining

2 out of 5

cold food abounded the main dining rooms, speciality restaurants ran out of items including Guinness in the Irish Pub and Truffle Oil in the steakhouse, the french restaurant was so loud and noisy due to its poor location and sound insulation in relation to the atrium.

Cagney's Steakhouse

3 out of 5

Great steak, but running behind and out of truffle oil!

Onboard Activities

1 out of 5

nickel and dime were the mottos of the day, and some things were just ridiculous, I can play high-stakes bingo in a casino for less then they charged on board!

Entertainment

4 out of 5

piano bar and stage shows were phenomenal

Epic Theatre

3 out of 5

great entertaining shows, but it needs more waitstaff

Service and Staff

3 out of 5

average service, nothing special, nothing horrible

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

lots of storage, that was great. location of outlets, not so great, funky shower/bathroom separation, just downright horrible!

Ship tip

Get a refund and don't go

Thumbs up

Ports of call

Port Canaveral, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5

Falmouth, Jamaica

1 out of 5

miserable experience, tour to Dunn's river falls was ok but overcrowded and delayed, bamboo beach club was a disaster, Maine has nicer beaches!

Thumbs Up 2

George Town, Grand Cayman

4 out of 5

Shopping was fantastic!

Thumbs Up 0

Cozumel, Mexico

4 out of 5

Disembarkation

3 out of 5

5 Comments

fishface 5 years ago

4000 plus sail on this ship weekly don't get put off by the odd one or two on here that it doesn't suit, each to their own. We have been on Epic and this review doesn't resemble our thoughts or experience at all.

Thumbs Up 3

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rsouthall 5 years ago

We love NCL. we been on 6 NCL and 3 Carnival. We love the dinning so much on NCL and we have not ever had a bad experience with them.

Thumbs Up 3

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ColoradoKen 5 years ago

Paully, take their comments with a grain a salt. It's good to see this stuff, otherwise my cruises would be twice as much with NCL. They must also be doing something right with the Encore and $100M Miami terminal coming online.

Thumbs Up 2

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helen68 5 years ago

I disagree. I’ve been on 15 cruises, 9 of them were Norwegian & I have 2 upcoming Ncl cruises in 2020. I prefer Ncl over royal Caribbean. We have NEVER had one bad experience. The service, food & entertainment are always amazing. Even if u had a bad experience, j wouldn’t give up on Ncl. They are my favorite cruise line & I will always recommend them.

Thumbs Up 5

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Paully52 5 years ago

Oh man! I'm booked on forward he Epic in March leaving from San Juan! Heard so much about NCL, I decided to give them a try, but your like the third person who said they wouldn't do them again! I'm actually a Carnival man myself, with MSC coming in with a close second! Thanks for your review!

Thumbs Up 0

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