Good experience but will not cruse with your company again

Norwegian Epic Cruise Review to Caribbean - Western

gvietz

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 14

Overall rating:

2 out of 5

Verified Review

11 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 24, 2018

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 8177

Traveled as: Couple

Reviewed: 6 years ago

Review summary

No wifi like other cruise lines offer, not enough selection on TV, one movie channel with mostly old movies, food was good in the beginning but declined in the end had to send things back in specialty restaurant and Taste restaurant. Got wrong explanations and sizes about the food from the menu in the Bistro and steakhouse restaurant. Hard to get around the ship. Pools are to few and to small for the size of the ship. Light in the room was to dark. I can go on but brought up the biggest problems. We will not cruse with your company again.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Not to

Thumbs up

Ports of call

Port Canaveral, Florida

2 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Falmouth, Jamaica

1 out of 5

George Town, Grand Cayman

3 out of 5

Harvest Caye, Belize

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

3 out of 5

11 Comments

ktuggle24 6 years ago

Who complains about the quality of the tv on a cruise?! Why even turn it on?

Thumbs Up 1

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amariemcc 6 years ago

Wifi??? TV??? Aren’t you on vacation on a Caribbean cruise??? ‘Nuff said

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tammyradencic 6 years ago

There’s definitely some things to love and some things that were disappointing on the Epic. I agree the TV was horrible! All shopping and ad channels except for 2. But, other activities and things to do were great compared to some of the other ships we have sailed. And they DID have WiFi; we purchased the premium package and it works great (at almost $200)

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bobherb 6 years ago

I have been on lots of Norwegian ,lots of carnival,royal Caribbean and msc.....I have yet been on a bad cruise...it's all expectations....I go on epic next month but I doubt I will have any complaints....I would Norwegian it a second... probably my first choice....some people complain just to complain

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bridg 6 years ago

Maybe some of you people should enjoy your vacation and stop "looking" for issues...I find it amusing how people on the same cruise can have such different opinions...I personally love everything about NCL and going on the Epic for our 7th time in January... regardless what cruise line you choose next...Bon Voyage! 🛳😎

Thumbs Up 2

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1960cruiser 6 years ago

I've cruised on the Epic, and didn't have any issues like you had......maybe you were expecting way more than was offered. I found pools to find, food was really good, and the ship is so huge, the only time I felt crowded was around theater. Next cruise you go on , you should just have a good time, and not be critical in expecting more than you should be getting

Thumbs Up 3

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Tiifanyniezgoda 6 years ago

Cruises that ship 4 years ago and it was the BEST cruise I have ever been on. Sailing in February in Getaway with Norwegian and I can’t wait. Sorry you didn’t like it but you can always pay more and travel Royal Caribbean or pay less and travel Carnival. Remember you get what you pay for

Thumbs Up 1

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shadyfish 6 years ago

We love this ship. Cruise#3 on her in 2 months!

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Gpeerman1 6 years ago

I loved that ship

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ldnurse05 6 years ago

We feel the same way.

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chazphin 6 years ago

I'm sure they won't miss your business 😫

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