First time cruisers
Norwegian Epic Cruise Review to Caribbean - Western
Review summaryStaff was not friendly at all. Never smiled except the women workers. No manners. long wait times for drinks. Even with extra tipping for. Any kind of extra entertainment you wanted to participate in cost extra. Front desk never answered phone. Was closed in the middle of the night. Didn't meet our steward tell day 3. If the service and staff were better they would have got 5 stars. But you could just tell the workers did not want to be there. We heard so many people complain about this and that and said it nothing like this on other cruise lines. That they will never be back with Norwegian. I am willing to give them one more chance since this was my first cruise but my wife works in the restaurant/bar business and said the staff were horrible and had no communication or people skills. Very rude. Also alotdidnt understand English the greatest.
Food and Dining
Service and Staff
Cabin / Stateroom