First time cruisers

Item: Norwegian Epic
Rating: 2.8
Author: dominicIOWA

Norwegian Epic Cruise Review to Caribbean - Western

dominicIOWA

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 50

Overall rating:

2.8 out of 5

Verified Review

11 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 24, 2018

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 14092

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Staff was not friendly at all. Never smiled except the women workers. No manners. long wait times for drinks. Even with extra tipping for. Any kind of extra entertainment you wanted to participate in cost extra. Front desk never answered phone. Was closed in the middle of the night. Didn't meet our steward tell day 3. If the service and staff were better they would have got 5 stars. But you could just tell the workers did not want to be there. We heard so many people complain about this and that and said it nothing like this on other cruise lines. That they will never be back with Norwegian. I am willing to give them one more chance since this was my first cruise but my wife works in the restaurant/bar business and said the staff were horrible and had no communication or people skills. Very rude. Also alotdidnt understand English the greatest.