Best being with friends. Worse cruise ever. Pray you don't have to go to medical on Epic. Take a GPS if you do. Medical in awful location. have to go through rows and rows of cabins.

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.9 out of 5
Norwegian Epic

11 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 24, 2018

Ship: Norwegian Epic

Cabin type: Inside

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

Best part of cruise was meeting friends we hadn't seen in awhile. Entertainment good but a lot of smaller shows were overflowing with people. We never did get into some of them. Needed to have more shows or bigger area. The stops were good, food good, our room was always clean and neat. What over shadowed my trip was the medical. Something so important and not accessible as it should have been. Everyone expected Medical to be like Drs office. 9-5 hours.

Embarkation

1 out of 5
horrible. don't care how you stagger, 4200 people get dumped into too few lines to get off. Baggage not in color code where it was suppose to be. People complaining all round, never doing norwegian again

Ship experiences

Food and Dining

5 out of 5
Food was wonderful and servers were good. Our group of 10 enjoyed Taste restaurant almost everynight,

Taste

5 out of 5

This was the best. Our group of 10 chose to eat here almost every night. They accommodated us, great tables. Only complaint was some areas were freezing

The Manhattan Room

4 out of 5

We only ate once here. Food and service was fine

The Atrium Bar

3 out of 5

ok, not great. some of the waiters seemed confused about where they were going or who they were serving

Sushi Bar

4 out of 5

Very good. Sushi was fresh, service excellent

Shanghai's Chinese Restaurant

3 out of 5

I didn't care for food. Seemed bland

O'Sheehans Neighborhood Bar and Grill

5 out of 5

This place had best wings ever. I went back for wings, my husband went for the milk shakes

Garden Cafe

4 out of 5

This was a great meet and greet meeting place. Food was good, entertainment also good

Cagney's Steakhouse

4 out of 5

Food was good. Server brought wrong dish, couldn't do enough to correct problem. Ended up bringing free bottle of wine. Wasn't necessary, it was just a mistake but appreciated

Onboard Activities

3 out of 5
hot tubs nice

The Marketplace

4 out of 5

Nice, did some Christmas shopping here. convenient

Climbing Wall

5 out of 5

We didn't do this. At 69 and 73 years old we decided to skip this. We did enjoy laying in lounge chairs and watching kids climb up. They really enjoyed this venue and we enjoyed watching

Entertainment

5 out of 5
Didn't care for Burn the floor. Too loud but dancers were very good. Priscilla, Queen of the Desert was like going to Broadway musical. It was AWESOME!!!!!

Epic Theatre

5 out of 5

This had very good shows. However with 4200 people, think they needed to have bigger area or more shows.

Service and Staff

4 out of 5
Our waiters were great. Had good sense of humor, needed it with our group of 10. No complaints about other personnel.

Ship Quality

4 out of 5
I had to go to medical twice. Once I saw Dr, other time I gave up after 3 attempts to get in. Think it needs to be in a more common area. Needs to be more accessible. I had fallen on wet deck and hurt my knee, walking what seemed like miles to get to medical was awful.

Cabin / Stateroom

2 out of 5
Have been in inside before, never this small. The lighting was awful. Common complaint was so dimly lit had trouble putting on make up. Had to turn on bathroom light and shower and open mirrored closet door to try to get enough light.

Ship tip

Not sure I would advise going on Epic. Went with friends who sailed before on it, said it wasn't like this. They didn't know what happened

Ports of call

Port Canaveral, Florida

4 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5
wonderful beach and the food was good

Falmouth, Jamaica

4 out of 5

George Town, Grand Cayman

5 out of 5

Harvest Caye, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
had been here before, afraid to get off ship. This time it had a nice little mall set up, lot nicer.

Costa Maya (Mahahual), Mexico

5 out of 5
The salt water pool was wonderful. It was place you didn't want to leave

Cozumel, Mexico

4 out of 5
Have been to Cozumel 3 times. It was ok, lots of fun with friends. This is another stop that had greatly improved. There was a nice 2 story open air mall. Nice to walk around and gather with friends. Went out onto streets a bit but not too far. It looked like they also had been cleaned up to be more tourist friendly

Disembarkation

1 out of 5
Can't say enough about how awful it was. Long lines of people getting off ship, dumped out into warehouse type place. Luggage was on top of tables, under tables and all over. It was color coded but not all your luggage was where the color was. One bag out of 4 was in our color. people complaining they'd never take Norwegian again. My advice spend the money on a porter. They go ahead of everyone. It saved us at least half an hour of standing around.
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