Epic let down

Item: Norwegian Epic
Rating: 1.8
Author: jproctor77

Norwegian Epic Cruise Review to Caribbean - Western

jproctor77

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 18

Overall rating:

1.8 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: March 24, 2018

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: GTY

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Will not sail on this ship again. I have had much better experiences on other ships.

Embarkation

1 out of 5

Norwegian was not prepared

Ship experiences

Food and Dining

2 out of 5

Terrible service in the Manhattan. Great service in all other areas.

Waves Bar

1 out of 5

Bar service was terrible, not enough staff. Seemed like they would purposely ignore you. We where forced to purchase the soda package for the kids, however they where not able to use it. They could never get service at a bar even if they stood in line. They need to have places where kids can get a soda. If you are going to force me to purchase this, then you should be able to provide the service.

Onboard Activities

1 out of 5

Many little children without supervision in the hot tubs, could not use at all. No pool chairs available unless you went on day that the ship was at a port, or got up at 6am to hold a chair. Deck stewards where no help, would not enforce any rules. Dance floor for pool is in the middle of a walk way to the pool, and in between the lines of 2 bars.

Entertainment

1 out of 5

All shows required a reservation. Not able to get a reservation for most shows after the first day. Seems that Norwegian is getting away from the freestyle experience which they advertise.

Service and Staff

2 out of 5

Ship Quality

1 out of 5

Minimal outside places to actually see the ocean. Really miss having the front inside lounge on the ship. Rooms smaller than other ships we have been on.

Cabin / Stateroom

1 out of 5

Small

Ports of call

Port Canaveral, Florida

1 out of 5

Falmouth, Jamaica

3 out of 5

George Town, Grand Cayman

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Disembarkation

2 out of 5

7 Comments

nengib 6 years ago

jproctor ur review really scared me. looking forward to it. its my husbands 50th going with our 4 teens cant afford this cruise to go bad. we are all so excited

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browers 6 years ago

I went on epic last month and had a great time... food, entertainment, and staff were amazing... everything was great!!!

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markandde 6 years ago

Inconsistent with most other reviews of the Epic, and our personal experience to boot. If this is the real deal, it seems you didn't really do your "homework" on what the ship offers before you booked, how NCL cruises work in the weeks before you board, how NCL does things once on board, and what to expect when cruising during "spring break season". Sorry you didn't enjoy your cruise, but there are an awful lot of positive reviews for Epic in recent weeks that seem to be a lot more indicative of what NCL Epic is really like.

Thumbs Up 3

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lynnered 6 years ago

Oh no it’s you again !!! 😂😂

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onlysail 6 years ago

Shows no cruises. Talking rubbish

Thumbs Up 3

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Lovescruisin 6 years ago

Trolllllll!!!! Run away fast everyone!!!😂😂😂😂

Thumbs Up 5

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missrenie 6 years ago

Can you give additional info? We are set to sail May 6.

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