Everything great except Suite 14145

Item: Norwegian Epic
Rating: 3.6
Author: mwarr

Norwegian Epic Cruise Review to Caribbean - Western

mwarr

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 54

Overall rating:

3.6 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 13, 2018

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 14145

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Honna and Haven staff great--lunch menu could use some upgrade but dinner very nice.

Embarkation

1 out of 5

In security line for over an hour.

Ship experiences

Food and Dining

5 out of 5

Best specialty restaurants ever--no buffets used but looked good.

Onboard Activities

4 out of 5

Haven gym and amenities excellent

Entertainment

5 out of 5

Only saw Priscilla and it was fantastic

Service and Staff

4 out of 5

All staff very friendly but there were some communication breakdowns--new staff? Overall service was excellent in Haven. Craps crew was weak--lots of arguments at table.

Ship Quality

5 out of 5

Well maintained but too large for our preference.

Cabin / Stateroom

1 out of 5

This suite was located far aft about 450 yards from Haven area. The room was very tight for two people to move about. There were no chairs or other seating in the room. Even the butler could not explain all the lighting controls. Shower drain on inboard side so water poured over shower lip when ship listed to port which was most of time. Nice balcony with 2 chairs and 2 chaises. Suite was low point of the cruise.