Norwegian Epic - 1st time cruise

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 32

Review summary

My favorite part was the entertainment, otherwise I was not impressed with this cruise.  Standing in line for everything from food service, elevators, bar and grill was terrible. We stood in line for over 45 minutes (2nd in line) to get into the "Taste" restaurant - this is absolutely ridiculuous. Even when we went to Port canaveral to board the ship; the ship was late due to weather (no one can predict this) but we stood in line for 4 hours; then we were let into a holding area for another 2 to 3 hours and finally boarded the ship.  When we asked if we could be supplied with bottled water (a minimum request); we were told it is not our responsibility.  The food was not impressive; my husband was very sick from the Italian restaurant; as well as I was quite sick from Lasagna in the "Taste" restaurant. My balcony room was good, and very pleased with room service.  This trip has left both my husband an myself not wanting to go on any other cruises. The person from your company that booked our cruise had made a terrible error in our destination as well.  As well when we booked our snorkel adventure for the private island when we arrived on the ship we were told that the underwater statutes, etc were destroyed last year by a hurricane (2016) - we booked the adventure within the last two months before the cruise then I only received the cruise credit of $60 not the converted refund of $80 (which I paid Cdn). I am very disappointed in this cruise.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Port Canaveral, Florida

Tortola, British Virgin Islands

Charlotte Amalie, St. Thomas

Great Stirrup Cay (Cruise Line Private Island), Bahamas

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