First Time Cruisers
Norwegian Epic Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: January 28, 2017
Ship: Norwegian Epic
Cabin type: Suite
Cabin number: 14116
Traveled as: Singles/Friends
Reviewed: 7 years ago
Review summary
It was our first cruise so we didn't know what to expect. Overall we had a great time. The ship was beautiful, our stateroom was comfortable and spacious, and our steward (Mhark) made it extra nice to come home to our "petting zoo" each night. :) The food - OH THE FOOD!! There was always something new and plenty to eat every day. We ate at Mortons twice using a dinner package. Both times were fantastic. Our servers were simply amazing! The care and service we received throughout the cruise was exceptional. Everyone works tirelessly for our benefit. I would offer just a few suggestions to enhance the experience even more:
1. The spa's floors pose a safety hazard and should have traction added. We used the spa every day, and slipped on the floors every day. My wife even fell down once. With so much water present, it's a no brainer not to have slippery tiled floors, but that's what's there. Be careful!
2. It would be so nice to see the ship's position on the TV in our stateroom, but that wasn't available (or way too hard to find).
3. Walking through the ship ultimately takes you through the casino. If you're a non-smoker, prepare to walk through a haze to get from one side of the ship to the other. Especially unpleasant when going to, or coming from a meal.
Finally, UnitedCruises took very good care of us too. They were attentive when I had questions about the reservations process, and answered all my questions. Really super customer service. I'd recommend them to anyone and will likely use them in the future.
We're grateful for this experience and look forward to another cruise soon.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Cozumel, Mexico Did not visit port
Ocho Rios, Jamaica Did not visit port
Great Stirrup Cay (Cruise Line Private Island), Bahamas