extremely disappointed
Norwegian Epic Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: December 23, 2016
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 8033
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
This cruise & ship were the most unorganized chaotic experience. Very ill prepared; from boarding which took 4 hrs., it took min. of 1 hr. to get off/return from excursions, no amenities offered for missing a port of call (no Jamaica)-no plan "b"
workers with our daughter 4 wanting a blanket, couldn't get specialty dining that we paid 4 til last nite, holiday decorations were poor, our cruise consisted of waiting on line hours out of the day-as a result of poor management-I was told 4,500 passengers ma'am-they knew that prior to leaving-be prepared! 4 hrs. to board
is outrageous missed bon voyage send off. When we stopped @ ports of call other cruise ships docked beside us (no lines from Holland or Disney). We were at Port Canaveral 12:30 & didn't get on the ship til 4:30-was told to go to Deck 15 to get lunch-get there was turned away told you must go to deck 6 for orientation get there-told we got there too late you must come back tomorrow-are u kidding? At that point we had nothing to eat since breakfast. We were now worried about the rest of the trip & with good reason. Never again Norwegian-they can't hold a candle to Princess! So many other passengers complained as well-one couple we met were on their 15th cruise & said it was their worst. We met a couple from Holland who advised in advance the wife was in a wheelchair & were assured no problem but there were when getting off the ship. So when friends & family asked what we did on our cruise we said wait on line, wait on line, wait on line!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't go
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas
3 Comments
Berni6713 7 years ago
going on the epic in 92 days from Barcelona, very strange reviews people seem to love it or hate it , what was the biggest problem , I know she`s ungainly looking and people don't seem to like the room lay out but I'm only on it 7 days and hopefully the drinks package will sort out the ship design :0)
MrChocoholic 7 years ago
Too bad. You choose the wrong ship at the wrong time of year from the wrong homeport. Every review about Epic has something seriously wrong about everyone's cruise it appears. I've been on two other NCL ships, NOT one of their megaships (Breakway-class etc.) only on the Sky and the Pearl. Both are completely different and better than the Epic. Don't bail out on the line because of one ship.