Room for improvement

Item: Norwegian Epic
Rating: 4
Author: Maurice80

Norwegian Epic Cruise Review to Caribbean - Western

Maurice80

Contributor Level: Second Mate

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 50

Overall rating:

4 out of 5

Verified Review

6 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: December 17, 2016

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 13211

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The cruise was great but with a few issues. Room I was in was warm, had temp as cold as it can be but it will not get to that temperature. I mean it was a little cool at times but for most part it was a slight warm. Food was great except the complimentary Chinese restaurant the waitress never came back to check on us for a refill on beverage and we never got our desert so we left. Also they need better entertainment cause it was mediocre. I mean u have parties but it ends early cause people leave or not show up cause of no good dance music to attract people . Other than that it was a good cruise and it's good for a family cruise and I would recommend it for that purpose.

Ship experiences

Food and Dining

5 out of 5

Not Chinese complimentary restaurant

Onboard Activities

1 out of 5

Need more or better options for all ages to participate

Entertainment

3 out of 5

Needs improvement especially on music for us young adults

Children's Programs

5 out of 5

I noticed lots of young kids hated it but gives parents some free time but seems u must be there early cause it fills up fast then u out of luck

Service and Staff

3 out of 5

Great staff especially bartender at waves bar by pool name Aaron but our room Stewart seems like he woke up every day with personal problems cause never a greeting after u greet him and talk with attitude which was kinda getting on my nerves. He does great job but his people skills isn't there to me personally especially being in a area that u constantly are around guests

Ship Quality

5 out of 5

Love the woman from Ghana before u enter buffet area she sprays sanitizer on hands and says "washy washy" lol. Got my whole family and other guests repeating it

Cabin / Stateroom

3 out of 5

Work on air conditioner