Very disappointed in this ship

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 13

Overall rating:

1 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 19, 2016

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 9296

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

This was our third Norwegian ship and we could not have been more disappointed.   The registration process was the slowest ever. We didn't get our luggage until close to midnight. Very unorganized staff. The food was not good. The tender process at their private Bahama island was a joke. It took over 4 hours for our group to be called to get to the island. We were happy to see a bartender from another ship, so it was nice to see a familiar face. We will continue to sail with Norwegian; however it will definitely be on a different ship. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Very small room. Our feet hung off the bottom of the bed and the shower was extremely small.

Ports of call

Port Canaveral, Florida

3 out of 5

Cozumel, Mexico

2 out of 5

George Town, Grand Cayman

3 out of 5

Ocho Rios, Jamaica

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
Beautiful island; however some of the people working on the island are not friendly or helpful. Took 4 hours for our tender group to be called to get to the island.
Was this review helpful? 13

Be the first to comment

Other reviews of this sailing