Worst cruise EVER!!

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 132

Overall rating:

1 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 19, 2016

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 8054

Traveled as: Couple

Reviewed: 7 years ago

Review summary

There were NO favorite parts of this cruise, it was awful from the get-go!!  We are Platinum cruisers on NCL and have even cruised on the Epic once before.  We were in line to board for nearly 2 hours without offer of water or seating. Our cabin was not ready when we boarded at 2 P.M.!; and when we entered the cabin there was a used washcloth and shower cap hanging in the shower and NO towels at all.  The entire cruise was very disorganized, the food mediocre, the staff not well trained.  I actually had a waiter in Cagney's who brought my steak back (I had stated it was quite over cooked) with a flashlight to try and convince me it was fine!!  If I itemized all the things that went very wrong I would be writing a book; suffice it to say "Save your money and go on a different cruise!!"

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5
Most of the staff really tried, but it seemed as though a lot of them were not properly trained. The Service Desk staff were excellent.

Ship Quality

3 out of 5

Cabin / Stateroom

Mini-Suite, emphasis on MINI!! I've had inside cabins with more room. Balcony mostly unusable due to salt accumulation on everything.

Ship tip

Definitely carry a change of clothes on board with you. Our luggage did not arrive until after 8 pm.

Ports of call

Port Canaveral, Florida

1 out of 5
Carry a bottle of water -- took us 2 hours in the heat to get inside.
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