Norwegian Epic Cruise Review to Europe - Western Europe

Contributor Level: Purser

7+ cruises


Helpful Votes

5 out of 5

The Haven is Heaven

Sail Date: March 06, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Suite

We have sailed on five different Norwegian ships as well as many other cruise lines. All The crew members on the Epic were the best of the best. The concierge ( Elvina De Menezes) was the best we have ever experienced. She went way above and beyond what we expected. The Haven Suites along with all the perks made our cruise very enjoyable. We ate at a different specialty restaurant each night and loved each meal.

Cabin / Stateroom
We like the penthouse suites on the Dawn and Star much better than the suites in the Haven on the Epic. We found the penthouse suite on the Dawn & Star were larger and laid out much better.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
They repeated the main shows and lounge shows to many times
Service and Staff
Food and Dining


Once you upgrade to the Haven with all the perks it would be real hard to go backwards.

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