Great entertainment, service so-so

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 33

Overall rating:

3 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 28, 2014

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 14048

Traveled as: Family (young children)

Reviewed: 9 years ago

Review summary

Entertainment including BlueMan Group, Second City was fantastic!  As others mentioned, the bathroom set-up in the room was not great, very little privacy and awkward.  No lotion in room, only shampoo/body wash in large containers.  Service overall was mediocre for dining and we only got into specialty restaurant once (all booked).  There were several times where we sat and sat with no assistance at a restaurant.  Our last cruise on Norwegian Dawn had many openings for specialty restaurants.  Each day, the monitors showed almost complete red for all restaurants, but if you went there, they weren't full!!  Cruise was very crowded (New Year's) and that got old, especially the buffet.  Excursions were great, especially Grand Cayman (dolphin, stingray).  Cozumel, Playa Mia.  Kids liked the waterslides, exursions, and entertainment (ages 7 and 10).  Getting on and off the ship was easy.  Ship was beautiful and clean.  

Ship experiences

Food and Dining

3 out of 5
buffet too crowded and mediocre service, no openings at specialty restaurants

Onboard Activities

3 out of 5

Entertainment

5 out of 5
FANTASTIC!! Blue Man Group, Second City, Legends!!

Children's Programs

5 out of 5

Service and Staff

3 out of 5
not outstanding or memorable

Ship Quality

5 out of 5

Ship tip

Pre-book specialty dinners! You can go to the shows more than once. We went to three different Second City Shows and Blue Man Group twice.

Ports of call

Miami, Florida

3 out of 5

Ocho Rios, Jamaica

5 out of 5
Duns River Falls, tubing

George Town, Grand Cayman

5 out of 5
Dolphin Encounter / Stingray was so memorable!! Swimming with dolphins!!

Cozumel, Mexico

5 out of 5
Playa Mia--great beach--kids loved it!
Was this review helpful? 33

Be the first to comment

Other reviews of this sailing