Great entertainment, service so-so

Norwegian Epic Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 28, 2014
Ship: Norwegian Epic
Cabin Type: Suite
Cabin Number: 14048
Traveled As: Family (young children)
Reviewed: 2 years ago

Entertainment including BlueMan Group, Second City was fantastic!  As others mentioned, the bathroom set-up in the room was not great, very little privacy and awkward.  No lotion in room, only shampoo/body wash in large containers.  Service overall was mediocre for dining and we only got into specialty restaurant once (all booked).  There were several times where we sat and sat with no assistance at a restaurant.  Our last cruise on Norwegian Dawn had many openings for specialty restaurants.  Each day, the monitors showed almost complete red for all restaurants, but if you went there, they weren't full!!  Cruise was very crowded (New Year's) and that got old, especially the buffet.  Excursions were great, especially Grand Cayman (dolphin, stingray).  Cozumel, Playa Mia.  Kids liked the waterslides, exursions, and entertainment (ages 7 and 10).  Getting on and off the ship was easy.  Ship was beautiful and clean.  

Food and Dining

3 out of 5
buffet too crowded and mediocre service, no openings at specialty restaurants

Onboard Activities

3 out of 5

Entertainment

5 out of 5
FANTASTIC!! Blue Man Group, Second City, Legends!!

Children's Programs

5 out of 5

Service and Staff

3 out of 5
not outstanding or memorable

Ship Quality

5 out of 5

Ship Tip

Pre-book specialty dinners! You can go to the shows more than once. We went to three different Second City Shows and Blue Man Group twice.

3 out of 5
5 out of 5
Duns River Falls, tubing
5 out of 5
Dolphin Encounter / Stingray was so memorable!! Swimming with dolphins!!
5 out of 5
Playa Mia--great beach--kids loved it!
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