Worst customer service ever
Norwegian Epic Cruise Review to Caribbean - Western
7 Night Western Caribbean (Miami Roundtrip)
Sail date: February 02, 2014
Ship: Norwegian Epic
Cabin type: Inside
Cabin number: GTY
Traveled as: Couple
Reviewed: 10 years ago
Review summary
I went to the cruise and in the middle of this vacation I've suffered a stroke. I flew to mexico to get medical attention and 24 hours latter I came back to the Hospital in Florida. After that I haven't received a call with this issue, called to Norwegian to see if I could get a refund but they told me that I had to do this thru the sales agency... Called the sales agency and was on hold for 4 hours; never spoke with a person. I've sent a lleter to this company to see what they can do in my case; I'm an 80 year old male.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
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