Great cruise. Quite disorganized though.

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 38

Review summary

The drink package upgrade changed (not for the better) the week before the cruise, and we were charged for things that should have been included. They blamed the staff and corrected the mistakes, but we needed to go to Guest Services multiple times. The same with the discounts on shore excursions - I needed to go up to the desk the last day to remind them (a total of $300). The internet was the worst of any cruise I've been on, as was the pool area, which was way too small and crowded. There should have been some consolation or compensation for taking away the private island (even though the weather would have most likely cancelled it anyway. Cancelling Footloose was very disappointing. The crew was very friendly and tried hard. Food was great (aside from the buffet), and it was still a great vacation despite the shortcomings.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Amber Cove (Puerto Plata), Dominican Republic

Charlotte Amalie, St. Thomas

Tortola, British Virgin Islands

Disembarkation

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