Disappointed

Item: Norwegian Encore
Rating: 3.8
Author: laclement34

Norwegian Encore Cruise Review to Caribbean - Eastern

laclement34

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 22

Overall rating:

3.8 out of 5

Verified Review

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 18, 2022

Ship: Norwegian Encore

Cabin type: Inside

Cabin number: 5407

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

My experience was not the best. We had to rent a wheelchair for $145. This is not a disabled customer friendly environment. I am still fuming about the change in itinary with no explanation.

Embarkation

5 out of 5

Horrible! I paid for a trip to Dominican Republic. They took us to Jamaica with no explanation

Ship experiences

Food and Dining

4 out of 5

Food was great.

Onboard Activities

2 out of 5

Waited an hour and a half for go kart. We had reservations

Service and Staff

5 out of 5

Rooms were cleaned well and someone was always there for service right outside your door.

Ship Quality

5 out of 5

The ship was well maintained

Cabin / Stateroom

3 out of 5

Very small but clean

Ship tip

They will change your destination for no reason. I would not recommend.

Thumbs up

Ports of call

Miami, Florida

4 out of 5

Puerto Plata, Dominican Republic Did not visit port

Good question

Thumbs Up 0

Disembarkation

1 out of 5

It was the wrong port

2 Comments

javawoody 1 year ago

I have seen a number of complaints from handicapped cruisers

Thumbs Up 1

Flag

AuntPinkie 1 year ago

Sorry you were disappointed.

Thumbs Up 0

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Other reviews of this sailing

Could have been better

Meh

Terrible Cruise