Mediocre Cruise

Norwegian Encore Cruise Review to Caribbean - Eastern

RChris

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.4 out of 5

Verified Review

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 18, 2022

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 9730

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

This cruise was “ok”. Our itinerary was changed twice while on cruise, did not go to any of the ports identified when booked. This was upsetting. Can’t be helped “due to weather” or what not. Still not sure what weather issues since the reports showed sunny. Our last port before coming back was Jamaica….. so disorganized. Every body was confused about their excursions. It was chaos. We wasted so much time to and from our excursion. Maybe getting 2.5 hours of actual beach time. There were many service issues on ship which required myself and other person in cabin needing to go to guest services several times throughout our cruise. Just disappointing having to waste so much time in this line. “The local” on ship restaurant had one of the worst services provided. Latency in getting our order placed before others, orders not fully coming out… just frustrating. Though i appreciate the staff maintaining a positive attitude, not impressed. As for the good: There is plenty to do on ship. KINKY BOOTS & CHOIR OF MEN, were great shows to attend. The casino on board kept us entertained our entire trip. The specialty dining was awesome and exceeded expectations at each one we booked. I don’t consider myself a cruise snob, but I have been on several NCL ships. Encore didn’t really meet my expectations over all. This was a Christmas/birthday vacation, seemed like a lot of things missed the mark.

Embarkation

5 out of 5

Embarking was east and fucj.

Ship experiences

Food and Dining

3 out of 5

Service in the specialty restaurants was great. Outside of the that, the service lacked.

Onboard Activities

3 out of 5

Pool area was awkward, the kids pool was right next to the regular pool. The Mr. Sexy legs contest was fun, up until you can see the children next to the competitors. Just really made things weird. Kids were not monitored and invaded the regular pool and hot tubs. Was not impressed with the pool area.

Entertainment

3 out of 5

Kinky boots and choir of men were the best shows by far on the ship. The DJ in the club area, really lacked in actually mixing sets. He would just jump from one song to another without any real mixing or blending of music…. If you were drunk, that was about the only time you’d enjoy the entertainment on the ship.

Children's Programs

Did not have kids with me

Service and Staff

5 out of 5

Very happy with the room attendants.

Ship Quality

3 out of 5

Ship cleanliness was great, the design not so much.

Cabin / Stateroom

5 out of 5

Cabin was a perfect size for us. All needs met.