20th Anniversary Cruise

Norwegian Encore Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 31

Overall rating:

4.6 out of 5
Verified Review
Norwegian Encore

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 05, 2020

Ship: Norwegian Encore

Cabin type: Suite

Cabin number: 14880

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We have cruised higher end lines and overall we were more impressed by the ship, staff, food and entertainment on this cruise than any others we have been on. We met people that we really believe will end up being lifelong friends. We overly enjoyed the Haven experience and would highly suggest it. We were celebrating our 20th anniversary and we had a spectacular trip!


5 out of 5
Perfect. We were Haven guest and escorted through check-in quickly and easily!

Ship experiences

Food and Dining

5 out of 5
We cruise quite often and the service and food quality and choices were outstanding in every venue!

Onboard Activities

5 out of 5
We enjoyed the pools, the raceway, the virtual reality games and others. All were fun and very entertaining!


5 out of 5
We attended Man of Choir show and listen to many musicians and DJ's during the cruise and all were overly talented and entertaining!

Service and Staff

5 out of 5
As I mentioned we cruise often and always at a Butler suite level or higher and the service we received on this cruise was top-notch. Our Butler Samir was spectacular, along with our room steward Marceil and each and every bartender, food server and staff members in general gave us incredible service. Professional but fun and attentive! We were taken care of extremely well from every staff member we encountered!

Ship Quality

5 out of 5
The ship is new and beautiful, everything very cleaned and well decorated. Overall the layout was well planned, the only issue we had was we were staying in a Haven Suite, however the Haven facilities were located at the complete opposite end of the ship. So each time we wanted to go to the Haven restaurant, pool, bar or lounge, it was a bit of a walk. When we signed up for the Haven Suite, we assumed it would be located in the same area as all of the Haven facilities.

Cabin / Stateroom

5 out of 5
We absolutely loved the layout! We had two separate rooms, one for sleeping and one for living and two heads. It worked out perfectly. A very large deck at the aft of the ship as well. We fell in love with the bed (mattress) and comfy linens. Everything was clean and beautifully decorated!

Ship tip

If you would like an adult only enviroment you need to sign up for the Vibe Beach Club. We thought the Haven was adult only, but it is family oriented as well. In the future we will opt for the Vibe Club in addition.

Ports of call

Miami, Florida Did not visit port

We departed from here and live in Florida, so we drove directly to the parking garage and then to the port, we did not spend time in Miami this trip.

San Juan, Puerto Rico Did not visit port

They were experiencing earthquakes that week/day and much was closed down and we felt unsafe to get off ship.

Charlotte Amalie, St. Thomas

3 out of 5
We researched things to do and a sea animal park came up in the top 10, Coral World. It was confusing and difficult to get a cab out there. It was much smaller and run-down then pictures on-line showed, a bit of a disappointment and VERY difficult to get a cab back to the port. We wanted to go downtown but it was such a hassle to get around, we just went back to the port and walked around. We stopped at the nicest looking restaurant in the port area to check out the menu and saw a sign saying "Cash Only" , we just decided to go back to the ship and relax as we were not overly impressed with the island. Lots of garbage around as well.

Tortola, British Virgin Islands

4 out of 5
Very pretty and clean and good shopping and restaurants within close walking distance of the ship.


5 out of 5
Seemless and painless, just like our boarding expericence. As Haven guests, we went to the conciege level and were excorted out a seperate door immediately, no waiting, no hassles. Very nice!
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