Not as smooth as we had hoped.

Norwegian Encore Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.7 out of 5
Norwegian Encore

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 01, 2019

Ship: Norwegian Encore

Cabin type: Oceanview

Cabin number: 5136

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

The staff on this cruise was top notch as was the food. Sadly some of the passengers (a large amount) were rude to staff and other guests. Sad to see.

Embarkation

3 out of 5
No one to assist with wheelchair embarkation.

Ship experiences

Food and Dining

5 out of 5
Food was the best we have ever had on any cruise line.

Cagney's Steakhouse

5 out of 5

Amazing food and service

The Local

4 out of 5

Service was amazing. Food offerings could be better

Onboard Activities

4 out of 5
Pool area/deck very crowded and no peaceful area to relax without loud music.

Entertainment

5 out of 5

Encore Theater

4 out of 5

Small for the size of the ship.

Service and Staff

5 out of 5
Staff was AMAZING!

Ship Quality

4 out of 5
Ships layout did not have an easy flow (in my opinion). It was one of the cleanliness ships we have been on in recent memory.

Cabin / Stateroom

1 out of 5
Sewage smell that the cruise line could not remedy. Smell was coming from our bathroom drain.

Ports of call

Miami, Florida

3 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

4 out of 5

Tortola, British Virgin Islands

4 out of 5

Disembarkation

3 out of 5
They walk you around the ship to get to the exit. Was in the terminal very little assistance.
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