Norwegian Dawn Cruise Reviews - Reviews

The cruise was very port heavy which I like but I would have preferred the sea day in the middle of the cruise rather than the beginning. The ship is small which I prefer but the layout is better on some of the other NCL ships.

my biggest gripe was the embarkation, we paid alot of money to have priority and was told that there was no priority. so don't waste your money, thinking you can bypass the lines because in Amsterdam you just can't.

We booked the "Deluxe Owners suite" like we typically do. We also made an offer to upgrade to the 3 bedroom Garden Villas. We had no communication from Norwegian if our offer was accepted or not until later in the day (4pm) when we got on the ship. Would have been nice to get that news before we got there. I think they should make it a bidding process instead of making an offer.

Worried they had no record of our prepaid services, your accounting not coordinated with their accounts

I thought there were too many stops and the trip felt rushed. They kept the ship very cold even though we told them that it was cold.

Overall-- there are Hop on/off busses in most of the larger ports. They give great tour info and allow you to choose where you want to go.. We could have taken more of them rather than some of the excursions- but since this was port intensive we wanted to make sure we were in a professional tour group so not to miss anything. I only suggest another sea day to break up the heavy touring- I can't imagine how pooped we'd be if we had done St Petersburg too ! Overall just a fabulous cruise - even tho it was over summer solstice time and some shops etc were closed. More time for shop for goods would have been nice on each tour. We'd do this again.

Everything was great with the cruise, but didn’t help me at all. I would have liked to know about the specific ports in the itinerary, but I usually couldn’t get answers to even simple questions from . I dealt directly with Norwegian. The airport to ship transportation never showed up, I placed a complaint with Norwegian.

The overall experience suggests this was a "Shakedown" cruise for which we passengers should have been paid rather than paying. Not to have known what European countries would require for entry before the cruise began is derelict on NCL's part. We should be given a rebate much as NCL is offering to its September 3, 2022 Baltic cruise passengers rather than 50% off the next cruise. We feel used and abused. Shame on NCL.

The ship is old and it shows. The food was at best a 7 out of 10. NCL's website was vague and hard to use, with lots of misinformation. The staff was excellent even with some minor language barriers. The performers were among the best I have ever cruised with. The deals I got from you guys made this a no-brainer, but still... how does a cruise ship that has everyone vaxed and boosted, and tested the day before we sailed, end up with more than 200 positive cases?

We love the Caribbean for the warm weather-- we do excursions on each stop- but honestly for us-- the islands are all pretty much the same. Each one will have a BEST EXCURSION- so repeats to each island can be challenging. We haven't done the beaches, so perhaps it's time to start on repeat ports for us. NCL does very well with the excursions and choices.

Delightful ports and the best crew in the business made up for a small, somewhat boring ship and a sadly outdated stateroom.

Except for the winds, everything was perfect. The staff went over and above to make us happy. There was one person on staff that made us smile every day, her name is Katherine San Juan.

being upgraded for a minimal cost was all worth it. we got an excellent and spacious cabin, great service from the concierge and the butler from embarkation to debarkation.

Was a last minute change in cruise ships and destinations. The crew made this an excellent journey, they were excellent!

Overall a great cruise with great waiter and bar staff. Great Port of Calls and ship was kept spotless. Hardly any wait times at Restaurants and great evening entertainment!

The test before the cruise is pretty much a joke. I won't cruise again until that changes.

We really enjoyed this cruise. The Roatan excursion is going to be hard to beat. It was the best.....

One of the best cruises ever taken. Our only complaint was the 2.5 hour wait time outside while waiting to get onboard. In 30 years of cruising this was the first time our luggage beat us to the cabin. More staff is needed for the health-screening process. Once past the 2 staff doing this, things moved a bit faster. However, the last agent we saw went through everything that had already been completed online; why register ahead of this is going to happen all over again.

Outstanding overall like I stated the disembarkation wasvthe worst ever

the food was very good, the cleaning excellent, all the employees very polite and they gave us very nice attention, everything was wonderful, we are already planning to return.