Nice cruise, disappointing Itinerary change

Norwegian Dawn Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.3 out of 5
Norwegian Dawn

7 Night Bermuda (Boston Roundtrip)

Sail date: September 07, 2018

Ship: Norwegian Dawn

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 3 years ago

Review summary

NCL's customer service (not the crew, the management) left a lot to be desired. Last minute itinerary change and very late notification to passengers didn't allow cancellations, re-packing, etc. Staffing while in port was lacking (esp. given that many folks were not interested in the ports). NCL had no info on the new ports.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Children's Programs

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Boston, Massachusetts

2 out of 5

Royal Naval Dockyard, West End, Bermuda Did not visit port

Disembarkation

2 out of 5
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