NCL is cutting back.
Norwegian Dawn Cruise Review to Caribbean
Review summaryWe anticipated this cruise for almost a year and it was quite disappointing. We have cruised with NCL many times and have noticed the cut-backs over the last few years. The people working on the ship are always wonderful but they must be frustrated. It seems that they are hiring fewer people who have to work a lot harder during their contract. We are hoping that NCL listens to their customers and improves their quality of food and service. We realize they are pumping a lot of money into their new ships, but at the cost of their loyal customer base.
Food and Dining
Steak was very good but we had to ask for sour cream, etc. for our baked potato. The hostess, helping the wait staff, pulled out a giant tub of sour cream in view of guests, and plopped some in a container. Two waiters fought in front of guests about food in the window. Glass of wine didn't arrive until the meal was half finished. Very disappointing as we have had good service in the past on other ships.
Impressions Italian Restaurant
Not Impressions on this ship, actually La Cuchina, which was excellent. The service and food were top quality.
Limited menu, not a very good presentation, not worth it.
Service and Staff
Cabin / Stateroom
Don't expect an experience from larger, newer ships in the NCL line.
Ports of call
Santa Marta, Colombia Did not visit port
George Town, Grand Cayman Did not visit port