Very few activities and amenities for kids!

Item: Norwegian Dawn
Rating: 1
Author: paule971

Norwegian Dawn Cruise Review to Caribbean - Western

paule971

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 25

Overall rating:

1 out of 5

Verified Review

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 27, 2016

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 4520

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

The shows and professional entertainment was good. The staff did not seem very motivated or happy! Our rooms had maintenance issue from toilets not working one day, safe not working, lights burnt out, horrible smell from bathrooms, furniture missing, noisy beds, freezing room because thermostat did not work and a headache causing smell of varnish in an outside our room because someone must have been painting something. In Roatan the ship uses the life boats to tender which takes hours to get off the boat an back on so expect to miss any privately planned excursions. There was a fire on boards the ship. Make sure you reserve your lounger by 8:00am with a towel otherwise they will be none available all day because the ship did not enforce their policy about not reserving loungers. Was not able to check out towels at the towel deck so had to go to room and get towels. Desserts looked good but were really bad. Ship photographers block the docks at port so be very careful trying to get around and aware of the low rusty mooring posts in Belize so you do no cut open your leg like my son did. The golf driving range on the boat is available for guests to use and no sign states this. Staff did not show up to lead some scheduled activities. Room service is $8 per person per order. The in room refrigerators are filled with mini bar items so you cannot get anything else to fit. The pool is very poorly supervised so kids will start running from the side of the boat and cannonball into the pool on top of you over and over again so the pool is unusable as well as being cold.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Staff did not show up to lead some scheduled activities.

Entertainment

5 out of 5

Was some of the only high points about his trip.

Children's Programs

1 out of 5

Some equipment out of order and kids hated most of the activities.

Service and Staff

1 out of 5

The staff did not seem like they wanted to be there and did not seem like they were having any fun.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

ur rooms had maintenance issue from toilets not working one day, safe not working, lights burnt out, horrible smell from bathrooms, furniture missing, noisy beds, freezing room because thermostat did not work and a headache causing smell of varnish in an outside our room because someone must have been painting something.

Ports of call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

This port uses the ships life boats as tenders to get off the ship this process takes several hours so you will only have just few hours in port.

Thumbs Up 0

Belize City, Belize

3 out of 5

This port uses tendering boats to get off the ship

Thumbs Up 0

Costa Maya (Mahahual), Mexico

1 out of 5

This port is commonly skipped because of weather.

Thumbs Up 0

12 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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Wendy61enseael 8 years ago

And we also had to tender in Belize-the cruise lines rotate each week for who ports and who tenders. It was interesting to see how the life boats worked & had fun talking to people. The crew was amazing and very safety oriented. We loved seeing the photographers- gave hugs & smiled, you don't have to buy any pix. And you can get hurt anywhere, not the staff's fault for where you walk.

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Wendy61enseael 8 years ago

The room service fee is per delivery, not per person. And the food is still FREE. Try and get that at a hotel! I don't know where you were to get on the tenders, but it was very efficient for us. It didn't take hours. And we had tWho did you think the driving cage was for? It's listed in the daily newsletter. The pools are heated. Sounds like the parents should have been supervising their kids.

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judykaye 8 years ago

No fee for limited breakfast menu room service.

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freechelle 8 years ago

Ur welcome! Yes, I took full advantage of the coffee maker every morning!

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rjcoleman 8 years ago

Thanks freechelle!! Great to know..this chick don't function without at least a cup..lol

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freechelle 8 years ago

Coffee pots in room!

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rjcoleman 8 years ago

Is the room service fee new? Our NCL rep told us there was no charge. I ask because we would like to wake up to some coffee w/out stumbling around the ship first..lol

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freechelle 8 years ago

Wow...although somethings could definitely be improved upon, we had an amazing time on the Dawn this past February and have already booked the same cruise for next February!

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fiero143 8 years ago

What cabin number were you in?

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Katievp 8 years ago

I don't believe any cruise line provides lifeguads at the pools. Unfortunately a lot of people choose not to parent their kids on vacation and let them run wild with no regard for others. Sorry you cruise was cruddy.

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kknorr0320 8 years ago

Just for future reference, you can have your room steward remove the mini bar items. That's what we always do.

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