Disappointing NCL cruise

Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: December 20, 2015
Ship: Norwegian Dawn
Cabin Type: Balcony
Cabin Number: 10200
Traveled As: Family (older children)
Reviewed: 1 year ago

Poor attitude of Guest Services Staff--too quick to say no, but have a nice day.  Refurbished ship, Dawn, needs to be retired.  Food in main dining was often cool to barely warm.

 

This is not what we are used to on NCL past cruises.  What has happened?  NCL is not our first choice for cruises after this experience.  We were not the only ones disappointed.  Lots of complaints were heard by me.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
Husband is in wheelchair. Handicap room worked well for us. It was kept clean by steward, Venier. He did a great job & very friendly.

Ship Tip

Ship size of about 2,000 is good size--better than 4,000. NCL staff accommodate customers better without being overwhelmed by too many passengers.

3 out of 5
1 out of 5
Was this review helpful? 9

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