Disappointing NCL cruise
Norwegian Dawn Cruise Review to Caribbean - Western
Sail Date: December 20, 2015
Cabin Type: Balcony
Cabin Number: 10200
Traveled As: Family (older children)
Reviewed: 1 year ago
Poor attitude of Guest Services Staff--too quick to say no, but have a nice day. Refurbished ship, Dawn, needs to be retired. Food in main dining was often cool to barely warm.
This is not what we are used to on NCL past cruises. What has happened? NCL is not our first choice for cruises after this experience. We were not the only ones disappointed. Lots of complaints were heard by me.
Food and Dining
Service and Staff
Cabin / Stateroom
Ship size of about 2,000 is good size--better than 4,000. NCL staff accommodate customers better without being overwhelmed by too many passengers.