Norwegian Dawn Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Vote

3 out of 5

Problems with the cabin

Sail Date: April 20, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Suite

The trip on a whole was great except for the room. It was for my 75th and husbands 80th birthday. We booked the Owners suite on the front of the ship, no balcony,just all windows. Since we don't get off the ship much, we wanted a great view. Out of 4 windows in the bedroom, you could only see out of 2 of them. The main room was just as bad. The  seal on the double pane broke and it caused the windows to fog up between the 2 layers of glass. Norwegian had to have known about this problem for quite a while. We contacted customer service, and 2 weeks later, the gave us credit (1/4 of our cost) to be used on a future cruise. I will say that the staff was the greatest we have ever had. Will we go back to Norwegian again?  Yes!! We'll just stay away from the front windows. 

Ship Quality
Food and Dining
Cabin / Stateroom
BAD windows !!!
Service and Staff
Staff was great.. They make Norwegian what it is.
Onboard Activities
Destinations and Excursions
Coxen Hole, Roatan, Bay Islands, Honduras
U.S.Gov says not to go to Honduras. not safe.
Belize City, Belize Can't use a tender.
Costa Maya (Mahahual), Mexico
Good shops, nice scenery, expensive for everything.
Cozumel, Mexico
Just about attack you in town trying to get you in their stores.


Look for Caesar, Jennifer John. Great people !!!!!!!!

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