Problems with the cabin

Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: April 20, 2014
Ship: Norwegian Dawn
Cabin Type: Suite
Cabin Number: 12502
Traveled As: Couple
Reviewed: 3 years ago

The trip on a whole was great except for the room. It was for my 75th and husbands 80th birthday. We booked the Owners suite on the front of the ship, no balcony,just all windows. Since we don't get off the ship much, we wanted a great view. Out of 4 windows in the bedroom, you could only see out of 2 of them. The main room was just as bad. The  seal on the double pane broke and it caused the windows to fog up between the 2 layers of glass. Norwegian had to have known about this problem for quite a while. We contacted customer service, and 2 weeks later, the gave us credit (1/4 of our cost) to be used on a future cruise. I will say that the staff was the greatest we have ever had. Will we go back to Norwegian again?  Yes!! We'll just stay away from the front windows. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Staff was great.. They make Norwegian what it is.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
BAD windows !!!

Ship Tip

Look for Caesar, Jennifer John. Great people !!!!!!!!

1 out of 5
U.S.Gov says not to go to Honduras. not safe.

Belize City, Belize Did not visit port

Can't use a tender.
3 out of 5
Good shops, nice scenery, expensive for everything.
1 out of 5
Just about attack you in town trying to get you in their stores.
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